Supervisor Catering and Bars Lead
3 weeks ago
**Job Overview**
Blue Arrow - Reading is seeking a skilled Supervisor Catering and Bars to lead our team of student workers in delivering exceptional service to our guests. As a key member of our operations team, you will be responsible for supervising and training team members to ensure high standards are maintained.
**Key Responsibilities:**
- Supervise team members to ensure specifications are adhered to and high standards are maintained
- Provide on-the-job and structured training such as barrel changes and cleaning tasks
- Adhere to the University food safety code of practice
- Always ensure excellent customer service is delivered by the team
- Supervise the retail of alcohol in accordance to legal and regulatory requirements
- Supervise the Bar and Dining Services
- Supervise payment operations including, opening, operating and closure of the payment points, in line with financial procedures
**Requirements:**
- Ability to inspire and lead a team of young student workers
- Training and coaching - Able to communicate quickly & clearly with teams
- Strong attention to detail
- Enthusiasm and willingness to develop your own skills and knowledge, plus those around you
- Infectious passion for food and drink
- Flexible and have a willingness to embrace new ideas and processes
- Positive and approachable manner
- Able to stay calm when pressure mounts or difficulties arise in service
- Understanding of student-centric Social Media Platforms
- Basic understanding profit and loss accounts
- Level 2 food Hygiene qualification
**About Blue Arrow - Reading:**
We are proud to be a Disability Confident Employer and are committed to helping find great work opportunities for great people.
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