Customer Care Finishing Operative

2 weeks ago


Ely, Cambridgeshire, United Kingdom Sanctuary Group Full time

Sanctuary Group is a leading provider of housing, care, and commercial services in the UK. We are seeking a Customer Care Finishing Operative to join our team in Ely.

The role will involve providing customer care services to homeowners in the Ely area, including visiting properties to address minor cosmetic snags and defects. The successful candidate will have relevant trades experience, including carpentry, painting, and plastering, and will be able to use a Sanctuary tablet and internet to record information on the customer care app.

The Customer Care Finishing Operative will work independently, but will have access to the office and will be able to liaise with the Customer Care Coordinators daily. The role will involve driving on company business, and the successful candidate will need to hold a full valid UK driving licence.

We offer a competitive salary of £20,858, plus an additional policy allowance of £8,631 per annum, rising to £21,956 with an additional policy allowance of £9,085 per annum after 12 months, subject to satisfactory performance.

We are an inclusive employer and welcome applications from people from diverse backgrounds. We are committed to offering an inclusive environment for our employees and customers.

Our benefits package includes 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata), a pension scheme with matching employer contributions, life assurance, and employee volunteering scheme.



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