Care Coordinator

1 month ago


Ely, Cambridgeshire, United Kingdom Voyage Care Full time
About the Role

We are seeking a highly skilled and dedicated Care Coordinator to join our team at Voyage Care. As a Care Coordinator, you will play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation.

Key Responsibilities
  • Manage and coordinate the care delivery team to ensure effective care delivery.
  • Ensure relevant documentation is in place for new people we support, discharges, and transfers.
  • Conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues.
  • Work alongside the management team to coordinate with families, healthcare professionals, and external agencies.
  • Handle enquiries, schedule appointments, and meetings, and handle all information with confidentiality.
Requirements

We are looking for someone with experience working in Health & Social Care, experience in the use of Microsoft Office, and prior experience in an administration role. You should also have experience providing excellent customer service.

What We Offer

We offer a range of benefits, including enhanced evening and weekend pay, premium overtime rates, and access to a range of discounts and rewards. We also offer a comprehensive training program and opportunities for career progression.

Why Choose Us?

We are a sector-leading organization that values our staff and offers a supportive and inclusive work environment. We are committed to making a difference in the lives of the people we support and offer a range of opportunities for staff to grow and develop their careers.


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