Operational Support Grade

2 months ago


Aylesbury, Buckinghamshire, United Kingdom His Majesty's Prison and Probation Service. Full time

Job Summary:

We are seeking a highly motivated and organized individual to join our team as an Operational Support Grade. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.

This is a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying, and walking to accompany vehicles across the prison grounds.

Key Responsibilities:

  • Support the day-to-day running of a busy prison
  • Participate in security and searches at the gate
  • Manage deliveries and supervise visitors
  • Monitor phone calls and CCTV
  • Perform physical tasks such as lifting, carrying, and walking

Requirements:

  • Good communication skills
  • Ability to keep calm under pressure
  • Good judgement and common sense
  • Ability to work a variety of shifts, including weekend and night shifts

What We Offer:

  • Annual leave is 25 days on appointment and will increase to 30 days after 10 years' service (calculated on a pro-rata basis)
  • 9 days bank, public and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Access to the generous Civil Service pension scheme
  • Employee Assistance Programme
  • Cycle to Work scheme

How to Apply:

If you are a motivated and organized individual who is looking for a challenging and rewarding role, please apply now.


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