Tenant Support Specialist

1 week ago


Carlisle, Cumbria, United Kingdom Cumbria Community Homes Full time
  • Proven experience in effective tenancy and housing management is essential for this role. We are seeking a skilled Tenant Support Specialist to create and deliver an intensive bespoke support programme for tenants, offering practical, financial, and emotional support.
  • We require a Housing Manager Liaison Officer to assist with Housing Benefit Claims, ensuring all Housing Benefit forms are ready for submissions.
  • The Tenancy Support Coordinator will devise care plans and risk assessments, and execute a 6-week initial support plan devised by the Charity for all tenants.
  • This role involves providing housing related care, support and supervision to tenants, including helping them report repairs and checking these have been carried out.
  • You will provide advocacy in relation to housing matters, attending meetings and case conferences with other agencies who support/monitor the tenant.
  • Making referrals to organisations providing social, training and employment opportunities is a key aspect of this role.
  • Ensuring the tenant has an opportunity to be involved in the development of the service provided via tenant forums is also a key responsibility.

Job Types: Full-time, Fixed term contract, Temp to perm

  • Additional leave
  • Employee discount
  • On-site parking
  • Referral programme
  • Sick pay
  • Holidays


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