GP Receptionist
2 months ago
About Schoolacre Surgery
We are a friendly team-driven practice supporting the health needs of approximately 4,000 residents in our local community.
Job Summary
We are seeking a flexible and organized Receptionist to join our existing team. The ideal candidate will have excellent communication and telephone skills, with the ability to work effectively in a fast-paced environment.
Main Responsibilities
As a Receptionist, you will be the first point of contact for patients and will be responsible for:
- Providing a high-quality, professional reception and administrative service to patients, doctors, staff, and other healthcare professionals.
- Managing patient inquiries and ensuring that they are efficiently and courteously handled.
- Working effectively with the practice team to ensure the smooth operation of the surgery.
- Maintaining accurate records and using the practice computer system to process appointments, prescriptions, and other administrative tasks.
- Providing excellent customer service and responding to patient queries in a polite and professional manner.
Requirements
To be successful in this role, you will need:
- Previous experience in a GP practice or a similar healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team and provide excellent customer service.
- Basic computer skills and knowledge of practice software.
- Flexibility to work unsupervised and adapt to changing priorities.
What We Offer
We offer a competitive salary, opportunities for professional development, and a supportive team environment. If you are a motivated and organized individual with a passion for delivering excellent patient care, we would love to hear from you.
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