Work Coordinator

1 month ago


Havant, Hampshire, United Kingdom Liberty Full time
Job Title: Work Coordinator

Liberty is seeking a highly organized and detail-oriented Work Coordinator to join our team. As a Work Coordinator, you will play a critical role in ensuring the smooth operation of our programmes and services.

Key Responsibilities:
  • Prioritize and schedule backfill and reinstatement tasks to ensure efficient programme delivery.
  • Reschedule jobs that fall out of programme to minimize disruptions.
  • Manage contract requirements for a range of jobs, ensuring compliance with regulatory requirements.
  • Handle calls and schedule works efficiently, providing excellent customer service.
  • Validate each job to ensure required information is available, ensuring accuracy and completeness.
  • Manage customer and client relationships, building strong partnerships.
  • Ensure all regulatory information is updated and logged in real-time, with status updates on our internal system.
  • Provide an efficient and flexible response to operational issues, maintaining levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales.
Requirements:
  • Good level of education, with a focus on organisational and time management skills.
  • Previous call handling and scheduling experience, with a proven track record of delivering results.
  • Ability to operate a computerized database system, with a focus on data accuracy and integrity.
  • Demonstrate strong analytical skills and the ability to manage change, with a focus on continuous improvement.
What We Offer:
  • Pension scheme, providing a secure financial future.
  • 23 days Annual Leave, plus Bank Holidays, allowing for a healthy work-life balance.
  • Cycle to Work scheme, promoting a healthy and sustainable lifestyle.
  • Liberty Sense Awards, recognizing and rewarding employees who embody our values.
  • YuLife, providing a range of benefits, including life insurance, smart health, and mental health support.

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