IT Support Engineer
3 days ago
At NRG, we're excited to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 1st Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base.
As the primary point of contact for handling telephone inquiries from clients, you will ensure tickets are logged and necessary details about issues are gathered. You'll record incidents in the support system, escalating more complex issues to second or third-line support teams when required. Adhering to service level agreements for both phone and email-based support interactions is crucial.
The ideal candidate will take a proactive approach to monitoring system alerts and managing day-to-day tasks. Hands-on experience with Office 365 and Cloud technologies is essential, as well as proficiency in user setup, including Active Directory and O365 configuration. Strong awareness of the ITIL Framework is also critical. Additionally, exceptional skills in delivering high-quality customer service and solid understanding of Windows 10 and 11 are required.
We estimate the salary for this position to be around £35,000 - £45,000 per annum, depending on experience and qualifications.
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Executive Support Specialist
3 days ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeJob DescriptionWe are seeking an experienced Executive Support Specialist to join our team. The ideal candidate will have a proven track record of providing high-level administrative support to senior executives, including drafting, editing, and project management tasks.You will work closely with our CEO and leadership team to ensure the smooth operation of...
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Production Support Engineer
2 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000beBee Professionals is seeking a skilled Production Support Engineer to join our team. As a Production Support Engineer, you will be responsible for performing routine and preventive maintenance on our manufacturing equipment, troubleshooting equipment failures, and ensuring all machinery complies with safety regulations and quality standards.Key...
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Production Support Engineer
2 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000beBee Professionals is seeking a Production Support Engineer to join our team. The ideal candidate will have a strong background in mechanical or electrical engineering and experience in maintenance engineering, preferably in a manufacturing environment.Key Responsibilities:Perform routine and preventive maintenance on equipment.Diagnose and troubleshoot...
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Technical Support Engineer
2 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000beBee Professionals is seeking a Technical Support Engineer to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer locations, ensuring...
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Technical Support Engineer
3 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Gateshead. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...
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Crane Equipment Support Engineer
4 weeks ago
Gateshead, Gateshead, United Kingdom Arthur Rose Recruitment Ltd Full timeWe are looking for a skilled Crane Equipment Support Engineer to join our team at Arthur Rose Recruitment Ltd. As a member of our engineering team, you will be responsible for supporting our clients across various industries by inspecting, servicing, maintaining, and repairing their overhead cranes and lifting equipment.Main DutiesSupport our clients by...
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Production Support Engineer
3 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000Job Title: Maintenance EngineerWe are seeking a skilled Maintenance Engineer to join our team at beBee Professionals in Gateshead. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing equipment and facilities.Key Responsibilities:Perform routine and preventive maintenance on manufacturing...
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Production Support Engineer
3 months ago
Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000Job Title: Maintenance EngineerWe are seeking a skilled Maintenance Engineer to join our team at beBee Professionals in Gateshead. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing equipment and facilities.Key Responsibilities:Perform routine and preventive maintenance on manufacturing...
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IT Support Engineer Specialist
15 hours ago
Gateshead, Gateshead, United Kingdom NRG. Full time £29,000NHG is a leading provider of IT services, and we are seeking an experienced 2nd Line Support Engineer to join our team. Based in Gateshead, this role offers a unique opportunity to work with a wide range of technologies and deliver exceptional support to our clients.The successful candidate will have extensive experience with Microsoft Windows Server...
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Executive Assistant to the CEO
2 days ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeGovernance Support SpecialistWe are seeking an experienced Governance Support Specialist to join our team. As a key member of our organization, you will provide exceptional administrative support to our CEO and contribute to maintaining effective governance and administration for the Board and Leadership team.Key Responsibilities• Provide administrative...
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Governance and Administration Manager
3 days ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeGovernance and Administration RoleThis is an excellent opportunity to join our team as a Governance and Administration Manager, providing exceptional support to our CEO and leadership team. As a key member of our organization, you will be responsible for running the CEO's office to high administrative standards and maintaining superb internal and external...
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Customer Service Ambassador
23 hours ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeJob Title: Customer Service AmbassadorEstimated Salary: £44 per hour plus tronc and benefitsCompany Overview:This is an IT support group, but we have a unique opportunity for you to join our restaurant team as a Customer Service Ambassador. You will be the face of our business, ensuring that every customer has a great experience.Salary and Benefits:You will...
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Front of House Service Expert
6 days ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeJob Description SummaryThis role is ideal for individuals who enjoy working in a fast-paced environment and take pride in providing outstanding customer service.Responsibilities:Deliver Exceptional Customer Experience: Focus on ensuring every customer has a memorable dining experience.Manage Cash Handling: Handle cash, credit card transactions, and mobile...
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Front of House Service Expert
24 hours ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeJob Title: Front of House Service ExpertEstimated Salary: £44 per hour plus tronc and benefitsCompany Overview:This is an IT support group, but we have a unique opportunity for you to join our restaurant team as a Front of House Service Expert. You will be the expert in providing exceptional customer service and ensuring that every customer has a Great...
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Front of House Service Expert
4 days ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeJob Title: Front of House Team MemberWe are looking for a skilled professional to join our Front of House team and contribute to delivering outstanding customer experiences.As a valued member of this team, you will be responsible for providing exceptional service, working closely with colleagues to achieve seamless service delivery.Main...
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Customer Experience Specialist
6 days ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeAbout the RoleWe are seeking an experienced and motivated individual to join our Front of House team as a Cashier/Service Team Member.Your main responsibility will be to provide an exceptional customer experience by handling orders, serving food and drinks, and maintaining high standards of cleanliness and hygiene throughout the restaurant.You will work...
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Customer Experience Specialist
3 days ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeJob Title: Front of House Team MemberWe are seeking a detail-oriented and organized individual to join our Front of House team and help drive excellence in customer service.As a key contributor to this team, you will be responsible for ensuring seamless service delivery, working closely with colleagues to meet high standards.Main Responsibilities:Collaborate...
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Project Support Coordinator for Rail Engineering
1 month ago
Gateshead, Gateshead, United Kingdom Gateshead College Full timeWe are seeking a detail-oriented Project Support Coordinator to join our dynamic team at Gateshead College.This exciting opportunity will provide essential support in the planning and coordination of rail projects, with a focus on delivering high-quality services that meet the needs of our learners and stakeholders.As a vital member of our team, you will be...
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Restaurant Ambassador
6 days ago
Gateshead, Gateshead, United Kingdom This is an IT support group Full timeCompany OverviewZizzi & ASK Italian is a leading restaurant chain, known for its delicious food and excellent customer service.
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IT Infrastructure Engineer
6 days ago
Gateshead, Gateshead, United Kingdom NRG. Full time £29,000Join Our Team as a 2nd Line Support EngineerWe are seeking a seasoned IT Infrastructure Engineer to join our team in Gateshead (hybrid working). This permanent role offers a competitive salary range of £35,000 - £45,000 per annum, depending on experience. As a 2nd Line Support Engineer, you will be responsible for delivering advanced technical support to...