Customer Retention Specialist

Job Summary:We are seeking an Outbound Retentions Specialist to join our team in Newcastle, where you will be responsible for making outbound calls to retain customers and address their concerns.About the Role:Maintain strong customer relationships by responding to queries and resolving issuesDevelop effective strategies to prevent customer churn and improve...

About the OpportunityWe are excited to announce an exciting opportunity for a Senior Account Manager to join our Customer Experience Team. In this role, you will play a pivotal role in maintaining and expanding relationships with our clients, driving growth, and ensuring customer satisfaction.As a key member of our team, you will work closely with our...

Job Description:As a Retention Advisor - Newcastle, you will play a pivotal role in ensuring customer satisfaction by resolving high-level complaints and addressing customer concerns.About the Role:Maintain excellent customer relationships by responding to queries and resolving issuesUtilize strong communication skills to de-escalate conflicts and provide...

Job DescriptionWe are looking for a Senior Account Manager to develop and maintain positive working relationships with customers, drive retention and growth, and provide expert training and support.Responsibilities:Account Management: Develop and maintain strong client relationships, identifying opportunities for growth and expansion.Customer Retention &...

Job OverviewCentral Employment is seeking an Ecommerce Strategy Specialist to drive growth and optimise performance across marketplace channels and subscription services. This role requires a data-driven mindset, with a focus on maximising revenue and customer retention through strategic management of expanding online marketplace and subscription offerings.

WeComm is seeking an experienced Personalisation Specialist to join our Digital Team. As a Personalisation Specialist, you will play a critical role in developing and implementing data-driven strategies that enhance customer experience and drive business growth.You will work closely with cross-functional teams to design and execute innovative campaigns that...

Job Title: Retentions AdvisorShift Pattern: Monday to Friday, 9am until 5:30pmHolidays: 29 days' annual leave (31 days after 1 year's service)We are seeking skilled professionals to join our customer care team in the UK.Verisure is a leading European provider of monitored security systems with 24/7 response services. We serve over 1 million families and...

We are seeking a Customer Success Strategist to join our team and play a crucial role in ensuring our customers achieve their goals.About the RoleThis role requires someone who is proactive, customer-focused, and adept at handling both strategic and operational tasks to drive client satisfaction and product adoption.Key Responsibilities:Account Management:...

About the RoleWe are seeking a highly skilled Roofing Specialist to join our team at Nationwide Specialist Services. As a key member of our construction team, you will be responsible for maintaining and repairing roofs on various commercial and industrial properties across the UK.As a Roofing Specialist, you will work at heights safely, performing tasks such...

About the JobWe are looking for a seasoned Senior Account Manager to lead our client relationships and drive growth. As a critical member of our Customer Experience Team, you will be responsible for delivering an exceptional customer experience, retention, and growth.Key responsibilities include deeply understanding our customer base, target market, and...

About the RoleAs a Sales and Support Specialist at EE, you will be responsible for engaging with customers over the phone to discuss their digital needs and find solutions to enhance their online experience.This is a full-time permanent position with a salary of £23,504.00 Plus Uncapped Commission. The ideal candidate will have excellent communication...

We're looking for a talented Customer Experience Specialist to join our team at Us Bank. In this role, you'll have the opportunity to deliver memorable experiences to our customers through all communication channels. Our Service Level Agreements ensure that every interaction is friendly, professional, and tailored to meet customers' needs.As a Customer...

Job Summary:We are seeking a skilled Accounts Payable Specialist to join our client's team in the Newcastle area. The successful candidate will be responsible for organizing and processing invoices, reconciling company credit/debit cards, and resolving customer queries via email.About the Role:As an Accounts Payable Specialist, you will play a crucial role...

About the RoleAs a key member of our team, you will be responsible for delivering exceptional customer experiences, retention, and growth. Your primary focus will be on developing and maintaining positive working relationships with customers, driving product adoption, and ensuring customer satisfaction.The ideal candidate will have 5+ years of experience in...

Job TitleMFD Service SpecialistJob SummaryWe are seeking a highly skilled MFD Service Specialist to join our team at the Field Solutions Group. As a key member of our team, you will be responsible for the installation, maintenance, and repair of MFDs / Photocopiers. Your excellent technical skills, combined with your ability to provide exceptional customer...

About Sage City:">We are a global leader in business management software and services, helping businesses to succeed.">Job Description:">We are looking for a skilled Customer Operations Specialist to join our team in Newcastle. The successful candidate will provide top-notch customer service and technical support to our business customers, ensuring they get...

Job Title: Customer Service Specialist\Exceptions employ us to promote our store as a place of excellence for customer service. To achieve this, the successful candidate will be responsible for delivering exceptional customer experiences in line with our high standards. You will work closely with colleagues and management to maintain a clean and welcoming...

Job Title: Building Maintenance SpecialistWe are seeking a highly skilled Building Maintenance Specialist to join our team at Nationwide Specialist Services. As a key member of our team, you will be responsible for carrying out reactive and planned building maintenance work on commercial and industrial sites throughout the UK.The ideal candidate will have...

Job OverviewBarker Ross Group, a leading housing association based in Newcastle, is seeking a Customer Service Specialist to join their team. The role will involve handling complaints and resolving disputes in a professional and efficient manner.The position will be temporary for an initial period of 3 months, with the possibility of extension depending on...

Job SummaryWe're seeking an experienced Senior Account Manager to join our Customer Experience Team. As a key member of our team, you'll be responsible for maintaining and expanding relationships with a portfolio of clients, driving growth, and maximizing customer retention.