Senior Spa Operations Manager

1 day ago


Saint Peters, Kent, United Kingdom Bannatyne Full time
Job Overview

Bannatyne's luxurious spa seeks a skilled Sspa Beauty Experience Director to lead daily operations, ensuring exceptional guest experiences.

About the Role:

  • Oversee spa operations, managing teams of therapists and support staff.
  • Develop strategies to increase revenue and client satisfaction.
  • Perform spa treatments, tailored to meet individual guests' needs.
  • Maintain high standards of cleanliness, safety, and customer service.
  • Manage inventory, budgets, and scheduling for efficient operations.
Requirements

To succeed as our Spa Beauty Experience Director, you'll need:

  • NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
  • Excellent communication skills, with confidence in face-to-face interactions.
  • Proven experience delivering excellent customer service.
  • Flexibility in managing multiple priorities and working flexible hours.

The salary for this role is approximately £13.20 per hour, based on the location and industry standards.



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