Senior Spa Operations Manager
1 day ago
Bannatyne's luxurious spa seeks a skilled Sspa Beauty Experience Director to lead daily operations, ensuring exceptional guest experiences.
About the Role:
- Oversee spa operations, managing teams of therapists and support staff.
- Develop strategies to increase revenue and client satisfaction.
- Perform spa treatments, tailored to meet individual guests' needs.
- Maintain high standards of cleanliness, safety, and customer service.
- Manage inventory, budgets, and scheduling for efficient operations.
To succeed as our Spa Beauty Experience Director, you'll need:
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Excellent communication skills, with confidence in face-to-face interactions.
- Proven experience delivering excellent customer service.
- Flexibility in managing multiple priorities and working flexible hours.
The salary for this role is approximately £13.20 per hour, based on the location and industry standards.
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