Claims Handler
3 days ago
About Us
At Direct Line Group, we strive to make law accessible to everyone. Our mission is to provide exceptional legal services to our customers, ensuring their needs are met with professionalism and care.
The Role:
We are seeking a skilled Claims Handler to join our Bromley-based Legal Services team on a full-time and 15-month secondment basis. As a Claims Handler, you will be responsible for onboarding new customers and progressing a caseload of non-injury, non-litigated claims for the recovery of uninsured losses following a road traffic accident.
Key Responsibilities:
- Representing Direct Line Group in the conduct of client matters, utilizing prescribed processes in a professional manner.
- Converting client referrals into customers.
- Managing a client's claim as part of a team, utilizing the firm's prescribed processes and accurately documenting each activity.
- Providing clear and accurate information in a user-friendly manner, while proactively managing the client's expectations.
- Managing cases effectively, as part of a team, to meet team targets and Service Level Agreements, and keeping the client informed where appropriate.
- Ensuring incoming post is reviewed daily and responded to promptly.
- Referring clients to Customer Liaison Injury.
- Reporting to a team leader any potential conflicts, complaints, and potential acts of negligence, demonstrating a highly professional manner and reflecting the brand image and customer ethos of Direct Line Group.
- Working together with colleagues to build relationships with other departments and suppliers.
Requirements:
- Excellent telephone manner and customer service skills.
- Experience working in a legal environment or claims handling would be advantageous.
- Previous experience of RTA claims, as well as having a good road awareness, would be beneficial.
- Strong written and verbal communication skills.
- Consistent record of achieving targets.
-
Commercial Claims Handler
2 days ago
Beckenham, Greater London, United Kingdom Stride Resource Management Ltd Full timeCommercial Claims HandlerStride Resource Management Ltd is seeking a skilled Commercial Claims Handler to join its Claims Team. As a Commercial Claims Handler, you will be responsible for managing a caseload of commercial claims from first notification to final conclusion. Your primary goal will be to resolve claims efficiently and effectively, collaborating...
-
Commercial Claims Handler
1 day ago
Beckenham, Greater London, United Kingdom Stride Resource Management Ltd Full timeCommercial Claims HandlerStride Resource Management Ltd is seeking a skilled Commercial Claims Handler to join its Claims Team. As a Commercial Claims Handler, you will be responsible for managing a caseload of commercial claims from first notification to final conclusion. Your primary goal will be to resolve claims efficiently and effectively, collaborating...
-
Claims Handler
1 week ago
Beckenham, Greater London, United Kingdom Direct Line Group Full timeAbout UsAt Direct Line Group, we strive to make law accessible to everyone. Our mission is to provide exceptional legal services to our customers, ensuring their needs are met with professionalism and care.The Role:We are seeking a skilled Claims Handler to join our Bromley-based Legal Services team on a full-time and 15-month secondment basis. As a Claims...
-
Claims Handler
1 week ago
Beckenham, Greater London, United Kingdom Direct Line Group Full timeAbout UsAt Direct Line Group, we strive to make law accessible to everyone. Our mission is to provide exceptional legal services to our customers, ensuring their needs are met with professionalism and care.The Role:We are seeking a skilled Claims Handler to join our Bromley-based Legal Services team on a full-time and 15-month secondment basis. As a Claims...
-
Commercial Claims Handler
4 weeks ago
Beckenham, Greater London, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full timeAbout the RoleWe are seeking a highly skilled Commercial Claims Handler to join our Claims Team at STRIDE Resource Management LTD. As a key member of our team, you will be responsible for managing a small caseload of commercial claims from initial notification to final conclusion.Key ResponsibilitiesManage a caseload of circa 200 files, handling all classes...
-
Commercial Claims Handler
3 weeks ago
Beckenham, Greater London, United Kingdom Stride Resource Management Ltd Full timeJob SummaryWe are seeking a highly skilled Commercial Claims Handler to join our team at Stride Resource Management Ltd. As a Commercial Claims Handler, you will play a critical role in managing a small caseload of commercial claims from initial notification to final resolution.Key ResponsibilitiesManage a caseload of circa 200 files, handling all classes...
-
Commercial Claims Handler
3 weeks ago
Beckenham, Greater London, United Kingdom Stride Resource Management Ltd Full timeJob SummaryWe are seeking a highly skilled Commercial Claims Handler to join our team at Stride Resource Management Ltd. As a Commercial Claims Handler, you will play a critical role in managing a small caseload of commercial claims from initial notification to final resolution.Key ResponsibilitiesManage a caseload of circa 200 files, handling all classes...
-
Claims Specialist
7 days ago
Beckenham, Greater London, United Kingdom RSA Full timeLiability Claims Handler Opportunity at RSAWe are seeking a skilled Liability Claims Handler to join our Commercial Claims team at RSA, where you will play a crucial role in investigating and advancing liability injury claims to closure.As a Liability Claims Handler, you will be responsible for:Investigating and assessing liability injury claims to determine...
-
Claims Specialist
6 days ago
Beckenham, Greater London, United Kingdom RSA Full timeLiability Claims Handler Opportunity at RSAWe are seeking a skilled Liability Claims Handler to join our Commercial Claims team at RSA, where you will play a crucial role in investigating and advancing liability injury claims to closure.As a Liability Claims Handler, you will be responsible for:Investigating and assessing liability injury claims to determine...
-
Claims Specialist
5 days ago
Beckenham, Greater London, United Kingdom RSA Full timeLiability Claims Handler Opportunity at RSAWe are seeking a skilled Liability Claims Handler to join our Commercial Claims team at RSA, where you will play a crucial role in investigating and advancing liability injury claims to closure.As a Liability Claims Handler, you will be responsible for:Investigating and assessing liability injury claims to determine...
-
Claims Specialist
5 days ago
Beckenham, Greater London, United Kingdom RSA Full timeLiability Claims Handler Opportunity at RSAWe are seeking a skilled Liability Claims Handler to join our Commercial Claims team at RSA, where you will play a crucial role in investigating and advancing liability injury claims to closure.As a Liability Claims Handler, you will be responsible for:Investigating and assessing liability injury claims to determine...
-
Commercial Claims Handler
3 weeks ago
Beckenham, Greater London, United Kingdom Stride Resource Management Ltd Full timeJob SummaryWe are seeking a highly skilled Commercial Claims Handler to join our team at Stride Resource Management Ltd. As a key member of our Claims Team, you will be responsible for managing a small caseload of commercial claims from initial notification to final conclusion.Key ResponsibilitiesManage a caseload of circa 200 files, handling all classes...
-
Commercial Claims Handler
2 weeks ago
Beckenham, Greater London, United Kingdom Stride Resource Management Ltd Full timeJob SummaryWe are seeking a highly skilled Commercial Claims Handler to join our team at Stride Resource Management Ltd. As a key member of our Claims Team, you will be responsible for managing a small caseload of commercial claims from initial notification to final conclusion.Key ResponsibilitiesManage a caseload of circa 200 files, handling all classes...
-
Commercial Claims Handler
3 weeks ago
Beckenham, Greater London, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full timeJob Summary:STRIDE RESOURCE MANAGEMENT LTD is seeking a highly skilled Commercial Claims Handler to join its existing Claims Team. As a key member of the team, you will be responsible for managing a small caseload of commercial claims from initial notification to final conclusion.Key Responsibilities:Manage a caseload of circa 200 files, handling all classes...
-
Commercial Claims Handler
3 weeks ago
Beckenham, Greater London, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full timeJob Summary:STRIDE RESOURCE MANAGEMENT LTD is seeking a highly skilled Commercial Claims Handler to join its existing Claims Team. As a key member of the team, you will be responsible for managing a small caseload of commercial claims from initial notification to final conclusion.Key Responsibilities:Manage a caseload of circa 200 files, handling all classes...
-
Claims Specialist
1 week ago
Beckenham, Greater London, United Kingdom RSA Full timeAbout the RoleWe are seeking a skilled Liability Claims Handler to join our Commercial Claims team at RSA, working on a hybrid basis.As a Liability Injury Claims Handler, you will be responsible for investigating and advancing liability injury claims to closure, ensuring business objectives are met and customer service propositions are delivered.You will...
-
Claims Specialist
1 week ago
Beckenham, Greater London, United Kingdom RSA Full timeAbout the RoleWe are seeking a skilled Liability Claims Handler to join our Commercial Claims team at RSA, working on a hybrid basis.As a Liability Injury Claims Handler, you will be responsible for investigating and advancing liability injury claims to closure, ensuring business objectives are met and customer service propositions are delivered.You will...
-
Motor Damage Claims Handler
4 days ago
Beckenham, Greater London, United Kingdom Direct Line Group Full timeAbout UsAt Direct Line Group, we strive to make law accessible to everyone. As a leading provider of legal services, we support over 50,000 customers annually, offering a range of services including personal injury, employment, property, and contract litigation.The RoleWe are seeking a highly skilled Motor Damage Claims Handler to join our Bromley-based...
-
Motor Damage Claims Handler
4 days ago
Beckenham, Greater London, United Kingdom Direct Line Group Full timeAbout UsAt Direct Line Group, we strive to make law accessible to everyone. As a leading provider of legal services, we support over 50,000 customers annually, offering a range of services including personal injury, employment, property, and contract litigation.The RoleWe are seeking a highly skilled Motor Damage Claims Handler to join our Bromley-based...
-
Claims Specialist
1 week ago
Beckenham, Greater London, United Kingdom RSA Full time{"h1": "Commercial Property Claims Handler", "p": "At RSA, we believe in delivering exceptional customer service and providing our colleagues with the support and opportunity to grow together. We are currently recruiting for a Commercial Property Claims Handler to join our established and experienced Commercial Claims team on a hybrid basis.", "ul": [{"li":...
