Highly Skilled Support Specialist
1 week ago
About the Role
">This is a challenging opportunity for a highly skilled Technical Support Engineer to join Leidos in providing exceptional technical support across various systems, including checkpoint automation, infrastructure servers, and edge devices.
">Key Responsibilities:
">- Maintain and configure remote-accessed hardware, ensuring seamless integration with existing systems.
- Collaborate with Development and Testing departments to implement and test checkpoint systems.
- Provide 2nd and 3rd-line support for hardware issues, asset management, and configuration.
- Work closely with internal stakeholders to resolve technical issues efficiently.
Requirements
">To be successful in this role, you will need:
">- A solid understanding of Windows Server, SQL Server, Linux, and network infrastructure.
- Excellent problem-solving skills, with experience in root cause analysis and technical report writing.
- Fluent written and spoken English communication skills.
Desirable Skills:
">- Kubernetes configuration experience.
- Knowledge of PLC controls (not essential).
Experience
">You should have:
">- High-level IT knowledge and proven experience in technical support roles.
- A wide-ranging technical background, with previous experience in automation, control systems, or similar fields.
- Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
Salary Information
">The estimated salary range for this position is between $85,000 and $115,000 per year, depending on qualifications and experience.
">What We Offer
">In addition to a competitive salary, Leidos offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plans, and paid time off.
">Contact Us
">If you are a motivated and experienced Technical Support Engineer looking for a new challenge, please submit your application through our website. We look forward to hearing from you
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