Premier Estates Team Assistant

1 month ago


Macclesfield, Cheshire East, United Kingdom Premier Estates Limited Full time

About the Role

We are seeking an experienced Premier Estates Team Assistant to join our team. As a Team Assistant, you will provide administrative support to our Senior Estates Manager and Estates Manager, ensuring the smooth operation of our portfolio.

Key Responsibilities:

  • To deal with routine matters and pass complex issues to the Senior Estates Manager or Estates Manager.
  • To renew contracts and raise new contracts for regular services, ensuring compliance with company policies and procedures.
  • To prepare and distribute documents to residents and property owners, maintaining accurate records and files.
  • To administer and monitor building insurance claims, working closely with our insurance providers to ensure prompt resolution.
  • To authorise or dispute routine invoices, escalating large or one-off spends to the relevant manager.
  • To arrange Annual General Meetings and prepare minutes, ensuring that all attendees are informed and up-to-date.
  • To assist with the distribution of annual service charge estimates and accounts, providing clear explanations and guidance as needed.

Requirements:

  • English and maths GCSE level 4 or above.
  • Relevant administration experience, preferably in an estate management setting.
  • Intermediate Microsoft Office skills, including Excel, Word, and Outlook.
  • A polite telephone manner and strong communication skills, with the ability to work effectively with colleagues, residents, and external stakeholders.
  • The ability to work well under pressure, prioritising tasks and managing multiple deadlines to deliver high-quality results.

Salary: £25,000 - £30,000 per annum, depending on experience. We offer a comprehensive benefits package, including pension scheme, life assurance, and annual leave. If you are a motivated and organised individual with excellent communication skills, we would love to hear from you.



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