Leadership and Operations Manager for Tech Companies

3 weeks ago


Belfast, United Kingdom Ocho Full time
About the Role
Ocho is proud to partner with a US-based SaaS company to find a highly skilled Site Lead to lead their new office in Belfast. This critical role requires a seasoned leader with expertise in building and scaling tech teams, fostering a positive company culture, and driving operational success across multiple teams.

The successful candidate will have at least 10 years of experience managing software development, technology operations, and tech support teams in high-growth environments. They will be responsible for leading the Belfast-based tech team, collaborating with team managers, and ensuring alignment with company goals. In addition to their technical expertise, the ideal candidate will possess strong communication skills, strategic thinking, and leadership abilities to adapt to the local Belfast tech scene.

The company provides an innovative cloud-based platform designed to enhance efficiency for businesses using accountancy software. Their solution integrates seamlessly with leading platforms, automating key tasks such as invoicing, payment collection, and reconciliation. By simplifying these processes, it helps businesses save time, reduce errors, and improve cash flow management. Established over 5 years ago, the company has rapidly grown, earning recognition for its technology-driven approach and commitment to simplifying financial operations for businesses of all sizes.

Key Responsibilities:
• Build and scale the Belfast-based tech team by recruiting, hiring, and leading managers for software development, technology operations, and tech support teams.
• Collaborate with team managers to support team growth, including hiring, training, and performance management.
• Take ownership of the operational success of the Belfast office across development, support, and operations teams.
• Handle reporting, team performance metrics, and escalations for Belfast operations, ensuring transparency and accountability.
• Act as the primary liaison between the Belfast office and the U.S. headquarters, ensuring alignment with company goals.
• Foster seamless communication and collaboration across teams in different time zones.
• Champion company culture while adapting to the local Belfast tech scene, promoting a positive and engaging work environment.
• Develop strategies for team development and operational efficiency, leveraging best practices from the tech industry.

The estimated salary for this position is $180,000 per year.

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