Tech Operations Manager

1 day ago


Belfast, United Kingdom Ocho Full time

About the Role

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As a Tech Operations Manager at Ocho, you will be responsible for building and scaling the Belfast-based tech team. Our client provides an innovative cloud-based platform designed to enhance efficiency for businesses using accountancy software.

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We are seeking a proven leader with 10+ years of experience managing software development, technology operations, and tech support teams in high-growth environments. You will take ownership of the operational success of the Belfast office across development, support, and operations teams.

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The ideal candidate will have strong understanding of software development processes and operational technology in SaaS businesses. They will also have experience in building and leading distributed teams while maintaining alignment on objectives and company culture.

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This is an excellent opportunity to join our client's fast-paced environment and contribute to their growth. A highly attractive salary package will be made available to attract the best candidates locally available. The estimated annual salary for this role is $120,000-$150,000.

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Key Responsibilities:

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  • Build and scale the Belfast-based tech team by recruiting, hiring, and leading managers for software development, technology operations, and tech support teams.
  • Collaborate with team managers to support team growth, including hiring, training, and performance management.
  • Take ownership of the operational success of the Belfast office across development, support, and operations teams.
  • Handle reporting, team performance metrics, and escalations for Belfast operations, ensuring transparency and accountability.
  • Act as the primary liaison between the Belfast office and the U.Champion company culture while adapting to the local Belfast tech scene, promoting a positive and engaging work environment.
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Requirements:

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  • Proven leader with 10+ years of experience managing software development, technology operations, and tech support teams in high-growth environments.
  • At least 7 years in a senior leadership role, with a strong track record of scaling teams and operations in SaaS or technology companies.
  • Strong understanding of software development processes and operational technology in SaaS businesses.
  • Experience in building and leading distributed teams while maintaining alignment on objectives and company culture.
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What We Offer:

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  • A highly attractive salary package ($120,000-$150,000 per annum)
  • Opportunity to work with a dynamic and experienced team
  • Chance to contribute to the growth of a fast-paced and innovative company
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How to Apply:

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If you are a motivated and experienced leader looking for a new challenge, please apply to this link or contact Phil Gamble directly for an informal chat via LinkedIn or WhatsApp. Phil has proudly worked in the Tech recruitment industry for over 19 years, successfully delivering on challenging IT recruitment campaigns in global IT software companies in the US, UK, Europe, and Ireland.



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