Reception Front Desk Associate

19 hours ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time
Job Description:

We are looking for an experienced Customer Service Representative to join our team at CV-Library. As a key member of the Reception team, you will provide exceptional customer service, handle enquiries, and resolve any issues that may arise.

Responsibilities:
  1. Customer Interaction: Greet customers, respond to their queries, and provide solutions to their problems.
  2. Information Provision: Share knowledge about the Resort's services, facilities, and local attractions with customers.
  3. Operational Management: Manage the Park telephone system, barrier, and parking systems to ensure seamless operations.
  4. Financial Transactions: Process payments for caravan owners' accounts and issue receipts as required.

Salary: £28,000 - £35,000 per year

Requirements:
  • Proven experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

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