Field Operations Support Specialist

3 days ago

London, Greater London, United Kingdom Salt Digital Recruitment Full time
Job Title: Field Operations Support Associate

We are seeking a highly skilled Field Operations Support Associate to join our team at Salt Digital Recruitment. This exciting opportunity involves handling corporate mobility orders and providing exceptional support to our workforce.

Key Responsibilities:

  • Manage mobile device orders efficiently and maintain accurate transaction records.
  • Communicate effectively with vendors to ensure timely fulfillment of employee requests.
  • Serve as a liaison between employees and mobile vendors to provide a smooth and positive user experience.
  • Address vendor performance issues promptly and suggest alternative solutions as needed.
  • Maintain a comprehensive understanding of mobile device purchasing and procurement procedures.

Requirements:

  • Strong communication, interpersonal, and presentation skills.
  • Ability to multitask in a fast-paced, time-sensitive environment.
  • Proficiency in responding to queries via Slack, email, or support ticketing systems like Zendesk.
  • Solid understanding of the mobile device purchasing and procurement processes.

About the Role:

This is an exciting opportunity to work with a dynamic team and contribute to the success of our organization. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.

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