Industrial Solutions Manager

3 days ago


Bristol, Bristol, United Kingdom ERIKS Transportation GmbH Full time
Unlock Your Potential as an Industrial Solutions Manager at ERIKS

We are seeking a highly skilled Industrial Solutions Manager to join our team in Customer Service Excellence. As a key member of our Sales office, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and delivering exceptional customer service.

About the Role:

  • Demonstrate expertise in commercial acumen and ability to articulate the company's product and service offerings convincingly to customers.
  • Lead the service centre team to achieve sales and margin targets, growing the existing customer base, and delivering consistent excellent customer service.
  • Collaborate daily with external sales and technical functions, supporting and promoting development of the team, and promoting and maintaining HSE policies and initiatives.
  • Work closely with the management team to ensure seamless delivery of services and support the company's mission to make industry work better.

Requirements:

  • Strong track record in building sustainable long-term customer relationships.
  • Excellent communication and interpersonal skills, with the ability to articulate complex ideas simply and effectively.
  • Able to understand the company's product and service offering, its operating position, and uses.
  • Proven ability to work in a fast-paced environment, prioritizing tasks, and managing multiple projects simultaneously.

Benefits:

  • An estimated salary of £45,000 - £60,000 per annum, depending on experience, plus a range of benefits including 25 days annual holiday entitlement, contributory pension scheme, cycle to work scheme, and more.
  • The opportunity to work for a leading Specialised Industrial Service Provider, making a real difference in the lives of our customers and contributing to the company's mission.
  • A collaborative and supportive working environment, with opportunities for professional development and growth.


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