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Senior Housing Solutions Officer

1 month ago

London, Greater London, United Kingdom Royal Borough of Kensington and Chelsea Full time

About the Role:

We are seeking a highly skilled and dedicated Senior Housing Solutions Officer to join our team at the Royal Borough of Kensington and Chelsea. As a key member of our Housing Solutions service, you will play a vital role in supporting our residents and providing them with a safe and secure place to call home.

Key Responsibilities:

  • Providing vital support to the Housing Solutions Team Manager
  • Taking on duty management and people management responsibilities
  • Managing the 'front door' of the service, making it easier for people who need our help to access it
  • Assessing and investigating Housing register enquiries, homelessness approaches, and applications

Requirements:

  • Good knowledge of housing legislation
  • Proven ability to provide advice and advocacy in this area
  • Flair for communication and building relationships
  • Tenacity and ability to develop creative, positive solutions for a diverse range of service users

What We Offer:

A competitive salary, a high-quality pension scheme, and generous annual leave plus bank holidays. If you are passionate about making a difference in the lives of our residents, we encourage you to apply for this exciting opportunity.