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About Bacchanalia
Bacchanalia is a renowned culinary establishment in the heart of the city, celebrated for its innovative approach to gastronomy and commitment to exceptional service. As a beacon of fine dining, we offer a curated experience that combines creativity with elegance, inspired by the ancient traditions of Greco-Roman feasts.
Our Team
We are seeking a poised and customer-focused Host to join our dynamic team. As a Host, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our establishment.
Key Responsibilities
- Greet and Welcome Guests: Provide a warm and professional welcome to our guests, ensuring a positive first impression.
- Manage Reservations: Accurately and efficiently manage reservations, ensuring seamless table assignments and minimizing wait times.
- Coordinate with the Service Team: Collaborate with the service team to ensure a seamless dining experience, responding to guest needs and preferences.
- Answer Inquiries: Respond to phone calls and inquiries, providing information and assistance to guests and colleagues alike.
- Maintain the Reception Area: Ensure the reception area is clean, organized, and welcoming, reflecting the high standards of our establishment.
- Uphold Service Standards: Maintain the highest standards of service and guest satisfaction, consistently delivering exceptional experiences.
Requirements
- Previous Experience: Previous experience as a receptionist or host in a restaurant or hospitality setting.
- Technical Skills: Experience with reservation systems, such as Open Table or Seven Rooms.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
- Organizational Skills: Strong organizational skills and attention to detail, with the ability to multitask in a fast-paced environment.
- Positive Attitude: A positive and friendly demeanor, with a passion for delivering exceptional service.
Benefits
- Generous Discounts: Generous discounts off your bill, including drinks, when dining in one of our restaurants.
- Opportunities for Progression: Unrivalled opportunities for progression across the Group, with a focus on developing your skills and career.
- Paid Overtime: Paid overtime, recognizing your hard work and dedication.
- Holiday Entitlement: 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a Friend Scheme: A recommend a friend scheme with great bonuses per individual referral.
- Exclusive Access: Exclusive access to our discounts, including money off gym memberships, travel, online shopping, and more.
- Reward Programmes: Reward programmes, long service awards, and staff recognition and incentives.