Host

4 weeks ago

London, Greater London, United Kingdom Accor Full time
Host Opportunity at Raffles London at The OWO

At Raffles London at The OWO, we are seeking a skilled and charismatic Host to join our team. As a Host, you will be responsible for delivering exceptional guest experiences, ensuring that every interaction is warm, welcoming, and memorable.

Key Responsibilities:
  • Manage guest queries in a friendly, timely, and efficient manner
  • Ensure knowledge of menu offerings and systems informatics
  • Follow correct reporting procedures if faced with issues
  • Practice a grooming standard including uniform dress code, cleanliness, and personal hygiene
  • Assist callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
  • Have a good knowledge of the restaurant's sitting arrangements
  • Responsible for accompanying the guests to their table, and their welfare
  • Responsible for orienting the guests in the restaurant and responding to any questions about the brand, the concept, the food, the artists exposed in the restaurant
  • Comply with restaurant security, fire regulations and all health and safety legislation
  • Commit the best possible sustainable practices on a daily basis in terms of waste management and purchasing
Requirements:
  • Excellent skills where a positive environment culture is created by strong values
  • Open-minded
  • Positive attitude
  • Previous experience in a customer service role in the hotel/leisure/retail sector (LQA standards)
  • Good grooming standards
  • Good communication skills (oral and written)
  • Previous relevant experience with the role of Host
Why Join Our Team?

As a Host at Raffles London at The OWO, you will be part of a dynamic and supportive team that is passionate about delivering exceptional guest experiences. You will have the opportunity to work in a world-class hotel, with access to ongoing training and development opportunities. Our team is committed to creating a positive and inclusive work environment, where everyone feels valued and supported.

We offer a range of benefits, including:

  • 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days)
  • Staff meals while on duty
  • Free dry cleaning for uniform
  • Employer pension contribution of 3%
  • Enhanced sick pay
  • Enhanced maternity, paternity and adoption pay
  • Life Assurance 1x salary
  • Employee assistance program, including virtual GP and financial advice
  • Season ticket loans and cycle to work scheme
  • Colleague gifting to celebrate special occasions
  • Paid days off to move house or give back time to a charity of your choice
  • Internal learning and development programmes tailored to you
  • Fun-filled events, whether that's a pub quiz, team run or festive party
  • Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets
  • Worldwide development opportunities across Accor's extensive brand portfolio

We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. We believe that our employees are our greatest asset, and we are committed to providing them with the training, development, and support they need to succeed.

  • Host

    4 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Host Opportunity at Raffles London at the OWOAn exceptional opportunity presents itself for a Host to join the Raffles London at the OWO, a prestigious hotel and leisure destination. Reporting into the Head Host, you will be responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.As a...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Host Opportunity at Raffles London at the OWOAn exceptional opportunity presents itself for a Host to join the Raffles London at the OWO, a prestigious hotel and leisure destination. Reporting into the Head Host, you will be responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience.As a...

  • Culinary Team Member

    3 weeks ago

    London, Greater London, United Kingdom Host Staffing Full time

    Chef de Partie RoleWe are seeking a skilled and passionate Chef de Partie to join our team at Host Staffing. As a key member of our kitchen brigade, you will be responsible for preparing and cooking high-quality dishes to the highest standards.Your Key Responsibilities:Prepare and cook a variety of dishes to meet the demands of our busy kitchen.Work closely...

  • Host

    2 weeks ago

    London, Greater London, United Kingdom South Full time

    Welcome to South, a leading family-owned company with a passion for delivering exceptional dining experiences. We are currently seeking a skilled Host to join our team and contribute to the success of our restaurants.About the Role:The Host will be responsible for greeting guests as they enter the restaurant, managing the waiting list, and seating guests...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Host Opportunity at Raffles London at the OWOWe are seeking a skilled and friendly Host to join our team at Raffles London at the OWO. As a Host, you will be responsible for delivering an exceptional guest experience, ensuring that our guests feel welcome and well taken care of throughout their stay.Key Responsibilities:Manage guest queries in a friendly and...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Host Opportunity at Raffles London at the OWOWe are seeking a skilled and friendly Host to join our team at Raffles London at the OWO. As a Host, you will be responsible for delivering an exceptional guest experience, ensuring that our guests feel welcome and well taken care of throughout their stay.Key Responsibilities:Manage guest queries in a friendly and...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Host Opportunity at Raffles London at the OWOWe are seeking a skilled and friendly Host to join our team at Raffles London at the OWO. As a Host, you will be responsible for delivering an exceptional guest experience, ensuring that our guests feel welcome and valued throughout their stay.Key Responsibilities:Manage guest queries in a friendly and efficient...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom Bacchanalia Full time

    Host Opportunity at BacchanaliaBacchanalia, a renowned culinary destination in Mayfair, is seeking a skilled and charismatic Host to join its dynamic team. As a Host, you will be the first point of contact for our discerning guests, setting the tone for their exceptional dining experience.Key Responsibilities:Greet and welcome guests with warmth and...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom Bacchanalia Full time

    Host Opportunity at BacchanaliaBacchanalia, a renowned culinary destination in Mayfair, is seeking a skilled and charismatic Host to join its dynamic team. As a Host, you will be the first point of contact for our discerning guests, setting the tone for their exceptional dining experience.Key Responsibilities:Greet and welcome guests with warmth and...

  • Executive Chef Assistant

    2 weeks ago

    London, Greater London, United Kingdom Host Staffing Full time

    This retreat is seeking a talented Sous Chef to join its culinary team. You will create traditional British cuisine for 15 residents and up to 100 guests daily.Key Responsibilities:Prepare and cook meals according to recipes and presentation standardsAssist the Head Chef in menu planning and food preparationLead a team of chefs in a fast-paced kitchen...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom BOXPARK Full time

    {"title": "Host", "description": "About the Role:At BOXPARK, we're looking for a highly dedicated and passionate Host/Hostess to provide friendly and memorable customer experiences. As a Host, you'll be the first point of contact for our customers, and it's essential that you're confident, approachable, and friendly. Your duties will include greeting and...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom BOXPARK Full time

    {"title": "Host", "description": "About the Role:At BOXPARK, we're looking for a highly dedicated and passionate Host/Hostess to provide friendly and memorable customer experiences. As a Host, you'll be the first point of contact for our customers, and it's essential that you're confident, approachable, and friendly. Your duties will include greeting and...

  • Host

    1 month ago

    London, Greater London, United Kingdom Accor Full time

    {"title": "Host", "description": "Job SummaryWe are seeking a skilled and enthusiastic Host to join our team at The Hoxton Shepherd's Bush. As a Host, you will be responsible for providing a warm and welcoming experience for our guests, from the moment they arrive to the moment they depart.Key ResponsibilitiesProvide exceptional customer service, ensuring...

  • Host

    1 month ago

    London, Greater London, United Kingdom Accor Full time

    {"title": "Host", "description": "Job SummaryWe are seeking a skilled and enthusiastic Host to join our team at The Hoxton Shepherd's Bush. As a Host, you will be responsible for providing a warm and welcoming experience for our guests, from the moment they arrive to the moment they depart.Key ResponsibilitiesProvide exceptional customer service, ensuring...

  • Host

    1 month ago

    London, Greater London, United Kingdom Outernet Venue Full time

    About UsOuternet Venues is a dynamic and innovative entertainment company that brings live music and events to the heart of London. We are seeking a skilled and enthusiastic Host to join our team and contribute to creating unforgettable experiences for our guests, artists, and clients.About the RoleAs a Host, you will be responsible for providing exceptional...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom BOXPARK Full time

    {"title": "Host", "content": "About BOXPARKBOXPARK is a unique and exciting destination that offers a wide range of street food, bars, shops, and entertainment under one roof. Our venues are designed to provide an unforgettable experience for our customers, and we are looking for a highly dedicated and passionate Host/Hostess to join our team.The RoleAs a...

  • Host

    1 month ago

    London, Greater London, United Kingdom Outernet Venue Full time

    About UsOuternet Venues is a dynamic and innovative entertainment company that brings live music and events to the heart of London. We are seeking a skilled and enthusiastic Host to join our team and contribute to creating unforgettable experiences for our guests, artists, and clients.About the RoleAs a Host, you will be responsible for providing exceptional...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom BOXPARK Full time

    {"title": "Host", "content": "About BOXPARKBOXPARK is a unique and exciting destination that offers a wide range of street food, bars, shops, and entertainment under one roof. Our venues are designed to provide an unforgettable experience for our customers, and we are looking for a highly dedicated and passionate Host/Hostess to join our team.The RoleAs a...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Host Opportunity at Raffles London at The OWOAt Raffles London at The OWO, we are seeking a skilled and charismatic Host to join our team. As a Host, you will be responsible for delivering exceptional guest experiences, ensuring that every interaction is warm, welcoming, and memorable.Key Responsibilities:Manage guest queries in a friendly, timely, and...

  • Host

    4 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Host Opportunity at Raffles London at The OWOAt Raffles London at The OWO, we are seeking a skilled and charismatic Host to join our team. As a Host, you will be responsible for delivering exceptional guest experiences, ensuring that every interaction is warm, welcoming, and memorable.Key Responsibilities:Manage guest queries in a friendly, timely, and...