Field Service Coordinator
5 days ago
About the Role
Project Start Recruitment Solutions is seeking an experienced Field Service Coordinator to join our team. As a Field Service Coordinator, you will play a key role in ensuring the smooth operation of our machinery service and maintenance business.
Job Summary
- Taking service calls and assisting in distributing workload efficiently.
- Updating customers on progress and obtaining work authorization promptly.
- Creating job cards and invoicing jobs in a timely manner, ensuring accuracy and compliance.
- Providing exceptional customer service, resolving issues promptly, and maintaining a positive reputation for Project Start Recruitment Solutions.
- Assisting with depot operations, including managing inventory, stock control, and ordering supplies as needed.
- Maintaining health and safety records, ensuring compliance with regulatory requirements.
- Dealing with warranty administration, resolving issues promptly, and maintaining accurate records.
Key Responsibilities
- Proven track record of excellent communication skills, both written and verbal.
- Organized and diligent approach with the ability to work to deadlines.
- Technical experience or knowledge of construction, agriculture, or groundcare would be advantageous.
- Full UK driving license, with willingness to travel extensively throughout the region.
Requirements
- IT literate, with proficiency in Microsoft Office and other relevant software.
- Strong numeracy skills, with attention to detail and accuracy.
- Ability to work independently, with minimal supervision.
What We Offer
- GBP28,000-GBP30,000 per annum, depending on experience.
- Market surveyed salary reviewed annually.
- Employer contributory pension/death in service cover.
- Share Plan.
- Division cross-sell incentive scheme.
- Staff accounts at every branch with discounted prices.
- Extra holiday entitlement after a certain number of years.
- Company sick pay after qualifying period.
- Role-specific company clothing/uniform.
- Recognition and support for health and work-related well-being.
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