Data Center Project/Program Manager

2 weeks ago

London, Greater London, United Kingdom Iron Mountain Full time

About the Role

Iron Mountain Data Centers is seeking a highly skilled Program Manager to oversee the successful planning and execution of our hyperscale deliveries. This individual will lead complex, multi-million-dollar new construction hyperscale data center projects, identifying program requirements and operational integrity, engaging with internal customers, and supporting the program through the entire project life cycle.

Key Responsibilities

  • Manage all aspects of project implementation for IMDC products and services for hyperscale customer installations and related projects.
  • Oversight and delegation of project scopes and objectives, project planning documentation, communication, task resource availability management, change and risk management, project performance tracking.
  • Develop and oversee project schedule and monitor/update as the project progresses, including communications externally to the customer and internally to the project team and executives.
  • Manage the streamlining of information flow between customers and the organization, escalating discussions as appropriate to promote the business needs of the customer.
  • Lead cross-functional, globally distributed teams in the successful and on-time delivery of hyperscale customer installations.
  • Meet project outcomes, including commitments around performance, schedule, cost, and resources.
  • Provide steady leadership amid uncertainty, change, and aggressive deadlines common to a growing company with an evolving business model.
  • Manage all aspects of given initiatives, from requirements gathering to implementation over the entire lifecycle.
  • Ensure that the scope of the projects aligns with business priorities. Manage relationships with key stakeholders and sponsors, and escalate project risks on a timely basis for decision resolution and disposition.
  • Produce all relevant program management deliverables such as objectives and requirements, risk assessments, project plans, budgets, status reports, open issues logs, action items list, etc.

Requirements and Competencies

  • Strong experience running complex global programs and projects, effectively leading across matrixed teams applying various methodologies and strategies.
  • Familiarity with data center design and construction.
  • Familiarity with data center facilities operations and/or data center colocation services.
  • Proven ability to build and lead integrated teams (business and technology) from various internal and external organizations across multiple sites.
  • Adept at helping team members harness and develop strengths in pursuit of successful project outcomes.
  • Ability to achieve broadly communicated objectives with a minimal amount of supervision.
  • Ability to engage cross-functionally across multiple, complex teams to achieve results.
  • Proven problem-solving, escalation, and decision management decision-making, and communications skills.
  • Effective consultative and influencing approach.
  • Proven ability to enact change quickly and effectively.
  • Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels, including with globally dispersed teams.
  • PMP and Scrum Master certifications desired; Strong project management/process background required; 10+ years of experience with a variety of methodologies (i.e., Waterfall and Agile) and proficiency in common project planning tools such as MS Project.
  • Bachelor's degree required; master's degree desirable or career/experience equivalent.
  • Travel may be required and is dependent on program needs.

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