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Afternoon Shift Supervisor

2 months ago

ChesterleStreet, Durham, United Kingdom The company name is "The Hari Group". Full time
Shift Leader Role at The Hari Group

We are seeking a skilled Shift Leader to join our team at The Hari Group. As a Shift Leader, you will play a key role in driving the success of our restaurant by leading a team of crew members and ensuring that our guests receive an exceptional dining experience.

Key Responsibilities:
  • Team Leadership: Support a respectful team environment and foster a positive and inclusive culture.
  • Communication: Communicate shift priorities, goals, and results with team members to ensure everyone is aligned and working towards a common objective.
  • Training and Development: Support the training of crew members and provide coaching and feedback to help them grow and develop in their roles.
  • Guest Experience: Resolve guest issues and ensure that our guests receive an exceptional dining experience.
  • Culture and Standards: Create and maintain a guest-first culture in the restaurant by ensuring that all team members are focused on delivering exceptional service.
  • Operations: Ensure that all products are prepared according to our brand standards and that our restaurant is a safe, secure, and healthy work environment.
  • Sales and Results: Drive sales goals and results by executing restaurant standards and marketing initiatives.
Requirements:
  • Experience: Restaurant, retail, or supervisory experience.
  • Skills: Math and writing skills, basic computer skills.
  • Education: High School diploma or equivalent, preferred.