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Restaurant Supervisor

1 month ago

ChesterleStreet, Durham, United Kingdom Prezzo Full time

Restaurant Supervisor

We are seeking a passionate and experienced Restaurant Supervisor to join our Prezzo team. As a key member of our restaurant team, you will be responsible for ensuring that every customer leaves happy and wanting to return.

The Role:

We are looking for a Restaurant Supervisor who is passionate about delivering exceptional customer service and has a strong background in hospitality. You will be responsible for leading a team of servers and bartenders, ensuring that every customer has a memorable dining experience.

Key Responsibilities:

  • Lead a team of servers and bartenders to deliver exceptional customer service
  • Ensure that every customer has a memorable dining experience
  • Work closely with the restaurant manager to achieve sales targets and improve customer satisfaction
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and maintain a high level of cleanliness and organization in the restaurant

What We Offer:

  • 50% off food and drink at Prezzo for you and 11 or your family/friends
  • Free meal on shift
  • TasteCard - free discounts at branded restaurants nationwide
  • Prezzo Perks Discounts - Prezzo's own discounts app, numerous free discounts on high street brands, leisure venues, supermarkets, gyms, online, and at locations
  • 5 family and friends get 25% off food and drink
  • Access to apprenticeships
  • Wagestream - access to your wages early
  • Employee Assistance Programme + GP appointment helpline
  • Eye test
  • Voluntary Bupa dental cover
  • Voluntary UNUM critical illness cover
  • Voluntary Simply Health cash plan
  • ISA investment plans with Cushon
  • Free mortgage advice with Charles Cameron
  • More People Like You Recruitment Incentive Scheme
  • Prezzo Service Anniversaries

Our Values:

  • One Team - working together, with a common purpose, to achieve our goals
  • Genuine Connection - building genuine relationships, where nothing is too much trouble
  • Drive to Succeed - being bold enough to do the right thing, even when it's hard, to help improve and grow
  • Pride - making memorable moments by caring about everything we do, so everyone leaves wanting to return

Our Awards:

  • 'Excellence in HR Technology' at the HR in Hospitality Awards
  • 'Best use of Benefits Technology' at the Employee Benefits Awards
  • 'Fair Employment' at the Youth Friendly Employer Awards
  • 'Environmental Best Practice' at the International Green Apple Awards
  • 'Best Pizza Restaurant - Chain' at the PAPA Industry Awards