Front of House Supervisor

3 weeks ago


ChesterleStreet, Durham, United Kingdom RedCat Pubs Full time
Unlock Your Potential with RedCat Pubs

We are seeking a highly motivated and experienced Front of House Supervisor to join our dynamic team at RedCat Pubs. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Team Enablement: Foster a culture of learning and development, encouraging team members to grow and thrive.
  • Commercial Awareness: Drive business growth through effective marketing initiatives and customer feedback.
  • Customer Focus: Provide exceptional customer service, ensuring every guest has an unforgettable experience.
  • Compliance Management: Demonstrate due diligence in health and safety, food safety, and risk assessment.
  • Product Expertise: Develop in-depth knowledge of our offerings, from cocktails to table settings.
  • Venue Maintenance: Ensure the ambiance of our venues is warm, welcoming, and safe.
  • Stock and Cash Handling: Accurately manage stock, cash, and rotas, taking responsibility for security, wastage, and profit margins.
What We Offer:
  • Tronc and benefits
  • 25% off food, drink, and rooms at all RedCat Venues
  • Great opportunities for career progression
  • Financial wellbeing programme
  • Employee recognition programme
  • Meal deals while on shift
  • Apprenticeship Programme
  • 24/7 access to our training and development site
  • Wellness Programme

At RedCat Pubs, we believe in carrying out our roles with integrity, care, and respect. We strive to create a work environment where every employee can thrive and make a meaningful contribution. If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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