Account Support Specialist
1 day ago
We are looking for a skilled Account Support Specialist to join our team and help us achieve our goals. As an Account Support Specialist, you will be responsible for supporting our sales team and facilitating seamless sales and account management across various business functions.
About the Role- Degree of product knowledge is not essential for this role; however, we seek individuals with a strong ability to increase sales, develop customer spends, and enhance order values through effective questioning skills.
- Excellent customer service skills are crucial, with potential long-term ambition to move into a field-based sales role over time.
- Supporting a field sales-based function and providing attentive customer service to ensure a high level of customer satisfaction.
- Taking and processing orders while building solid customer relationships and identifying incremental sales opportunities to elevate average order values.
- Setting up and onboarding new customers for a smooth and seamless customer experience.
- Harnessing high-level IT literacy, particularly in presentations packages and analytical capabilities via Microsoft Excel.
- Maintaining clear and concise communication skills both written and verbally.
- Demonstrating a professional outlook to quickly build and develop customer relationships.
- Exhibiting a highly organized work ethic, approaching tasks tenaciously.
- Demonstrating punctuality and enthusiasm in a can-do work attitude.
- Avoiding distractions and staying focused to deliver quality results.
- Circa £28-32k salary + bonus + pension package.
- A Monday-to-Friday working week with no weekends.
- Previous experience within Parts Supply, large Motor Factor or Industrial / Engineering Supplies / Distributor sectors.
- Strong sales and business support skills, as well as excellent communication skills.
This is a great opportunity for someone who is looking to develop their skills in sales and customer service. If you have the required skills and qualifications, we invite you to apply for this position.
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