Multilingual Medical Information Professional
1 month ago
Unlock a Career in Pharmaceutical Support
We are seeking an exceptional Multilingual Medical Information Specialist to join our team at ProPharma Group.
About the Role:
This is a fantastic opportunity for someone with a strong background in life sciences and excellent communication skills to provide high-quality medical information services to clients worldwide.
Your Key Responsibilities:
- Answering technical questions via phone, email, and other channels regarding designated products.
- Complying with specific working practices agreed with clients.
- Recognizing adverse events and defective product reports, handling and reporting them according to ProPharma SOPs and WPs.
- Translating English documents into target languages or vice versa, delivering translated responses either over the phone or in writing, and quality checking these.
- Using existing standard responses to prepare medical information correspondence or liaising with the Medical Information Support Services department to request generated medical information correspondence.
- Logging all enquiries accurately, comprehensively, and timely.
- Managing confidential information in line with Data Privacy regulations.
- Maintaining awareness of and ensuring compliance with legal requirements and professional guidelines associated with providing medical information on behalf of the pharmaceutical industry.
- Performing quality checks on Adverse Events, Product Quality Complaints, and correspondence to ensure accuracy in all areas of the job.
Requirements:
- A completed Pharmacy or Life Science degree.
- Mother tongue/C1 level in target language and fluency in English.
- Strong translation skills.
- Excellent phone manner.
- Ability to manage a busy workload and prioritize tasks.
- Attention to detail.
- Ability to work independently.
What We Offer:
A competitive salary range of $55,000 - $75,000 per year, depending on experience and qualifications. Additionally, you will have the opportunity to work remotely, enjoy a dynamic and supportive work environment, and be part of a team that celebrates diversity and inclusion.
About Us:
ProPharma Group is a leading provider of consulting solutions to the biotech, med device, and pharmaceutical industries. Our team of experts offers end-to-end support across the complete product lifecycle, empowering companies to confidently advance scientific breakthroughs and introduce new therapies.
We Celebrate Diversity:
We strive to create a workplace where each person can be their authentic self. As an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. Join us in shaping the future of healthcare and advancing the discovery of innovative treatments.
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