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Financial Services Coordinator

2 months ago


Newport, Newport, United Kingdom eCapital Commercial Finance UK Full time
About eCapital Commercial Finance UK

eCapital Commercial Finance UK is a leading alternative lender that provides financial solutions to small to medium-sized businesses. We are committed to delivering innovative and flexible financing options that meet the unique needs of our clients.

Job Summary

We are seeking a highly organized and detail-oriented Business Development Professional to join our team. As a key member of our Bad Debt Protection team, you will be responsible for maintaining accurate data, communicating with stakeholders, and assisting with the management of claims.

Key Responsibilities
  • Maintain accurate data within our main databases, including Dancerace, EBonded, and other spreadsheets.
  • Communicate with relationship managers and business development managers in our offices and with external insurers.
  • Accurately charge protection and additional services.
  • Collate information on overdue invoices and report to our insurers.
  • Gather information from various sources to enable management reports to be generated.
  • Assist with the reporting of data to our insurers.
  • Assist with the management of claims.
  • Answer simple queries from colleagues.
  • Assist with the preparation of new business enquiries, limits, and pricing.
  • Deliver training to new starters on eCapital's systems and processes.
  • Deputise for the BDP Manager when required.
Requirements
  • GCSEs at grade A – C/9-4 in English Language and/or Mathematics.
  • Business Studies or ICT at GCSE or higher would be preferred but not essential.
  • Previous experience in dealing with the public or customers would be preferred.
  • Previous experience in the banking or finance industry would be useful but not essential.
  • Right to work in the UK, regretfully, we are unable to sponsor visas for this position.
Desirable Skills and Abilities
  • Good listening skills.
  • Problem-solving skills.
  • Attention to detail.
  • Ability to manage time effectively.
  • Working to deadlines.
  • Politeness.
  • Self-control.
  • Positive attitude.
  • Reliability.
  • Flexibility.
What We Offer
  • A competitive salary of £23,000.00-£26,000.00 per year.
  • A performance bonus.
  • A hybrid policy of 4 days a week onsite.
  • A friendly and welcoming team with various social events throughout the year.
  • Career development opportunities.
  • A pension scheme.
  • Death in service benefits.
  • Annual bonus scheme.
  • Private healthcare with GP service, optical, dental, and wellbeing support.
  • A great place to work, as voted by the Secured Lender 2022.