Client Retention Manager

1 week ago


Manchester, United Kingdom Zellis Full time
Job Description

At Zellis, we're committed to delivering exceptional customer experiences that drive long-term success. As a Client Retention Manager, you'll play a critical role in achieving this goal by building strong relationships with our clients, identifying opportunities for growth, and developing targeted solutions to meet their evolving needs.

Key responsibilities include:

• Conducting regular health checks with clients to identify areas for improvement

• Collaborating with internal teams to develop and implement customized solutions that meet client requirements

• Analyzing customer feedback and data to inform strategic business decisions

• Developing and executing retention strategies to drive long-term client loyalty

Salary for this role is £52,000 - £65,000 per annum, depending on experience.

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