Membership Development Specialist
23 hours ago
AWD online seeks an experienced Research Membership Manager / Client and Commercial Account Manager to lead the development of a thriving paid membership community in the creative industries.
About the RoleThis is an entrepreneurial research community development role with a focus on Live Experiences. You will work closely with clients, project delivery teams, finance, and marketing to achieve financial and performance KPIs through management of membership and subscription enquiries, quotations, contract management, and support.
Duties and Responsibilities:- Achieving memberships financial and performance KPIs through effective management of membership and subscription enquiries, quotations, contract management, and support.
- Participating in cross-functional / cross-BU commercial, sales, and planning meetings.
- Leading the tracking, reporting, and performance review processes with internal and external stakeholders.
- Organising and facilitating client project meetings and other workshops and activities with members.
- An Undergraduate Degree in a relevant subject or equivalent professional experience.
- Business Development and Account/Client Management expertise.
- Experience of working with client-led projects.
- Significant experience in delivering dynamic projects, preferably in training/education, creative industries, research, or development settings.
- Experience of sales and marketing operations.
- 25 days annual leave plus Bank holidays.
- Pension scheme.
- Life assurance.
- Cycle to work scheme.
- Electric car scheme.
- Staff development and training opportunities.
- Staff wellbeing & support services.
South Kirkby, West Yorkshire (WF9) – Office Based. 40 hours per week, 9:00am – 17:30pm Monday to Friday (Flexibility required based on colleague and business needs).
Estimated Salary Range:£45,000 - £55,000 per annum depending on experience.
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