Membership Development Specialist

23 hours ago


South Kirkby and Moorthorpe, United Kingdom AWD online Full time
Job Opportunity: Research Membership Manager / Client and Commercial Account Manager

AWD online seeks an experienced Research Membership Manager / Client and Commercial Account Manager to lead the development of a thriving paid membership community in the creative industries.

About the Role

This is an entrepreneurial research community development role with a focus on Live Experiences. You will work closely with clients, project delivery teams, finance, and marketing to achieve financial and performance KPIs through management of membership and subscription enquiries, quotations, contract management, and support.

Duties and Responsibilities:
  • Achieving memberships financial and performance KPIs through effective management of membership and subscription enquiries, quotations, contract management, and support.
  • Participating in cross-functional / cross-BU commercial, sales, and planning meetings.
  • Leading the tracking, reporting, and performance review processes with internal and external stakeholders.
  • Organising and facilitating client project meetings and other workshops and activities with members.
Requirements:
  • An Undergraduate Degree in a relevant subject or equivalent professional experience.
  • Business Development and Account/Client Management expertise.
  • Experience of working with client-led projects.
  • Significant experience in delivering dynamic projects, preferably in training/education, creative industries, research, or development settings.
  • Experience of sales and marketing operations.
Benefits:
  • 25 days annual leave plus Bank holidays.
  • Pension scheme.
  • Life assurance.
  • Cycle to work scheme.
  • Electric car scheme.
  • Staff development and training opportunities.
  • Staff wellbeing & support services.
Location and Working Hours:

South Kirkby, West Yorkshire (WF9) – Office Based. 40 hours per week, 9:00am – 17:30pm Monday to Friday (Flexibility required based on colleague and business needs).

Estimated Salary Range:

£45,000 - £55,000 per annum depending on experience.



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