IT Support Trainee

2 weeks ago

Stevenage, Hertfordshire, United Kingdom Nemco Limited Full time
Trainee IT Support Assistant

We are seeking a motivated and enthusiastic individual to join our dynamic IT Department as a Trainee IT Support Assistant. As a key member of our team, you will provide technical support and guidance to staff, ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide technical support and guidance to staff
  • Monitor and maintain all company PCs, including assisting with repairs and breakdowns as necessary
  • Install and configure hardware and software updates on PCs and laptops
  • Audit and log all company PCs, laptops, and software licenses
  • Be responsible for updating the company website to improve SEO
  • Assist with the telephone system, including fixed and mobile devices
  • Complete and update company documentation as required
  • Assist with providing support for the company IT system/servers
  • Keep the IT area tidy, observing company 5S policy
  • Learn to work to ISO9001 quality standards
Requirements:
  • GCSE Grade 4-9 in English and Maths
  • Level 3 IT Qualification is desirable
  • Passionate about IT and technology
  • Communication, problem-solving, attention to detail
  • Good time management

We offer a competitive salary, benefits package, and opportunities for career progression. If you are a motivated and enthusiastic individual looking to start your career in IT, we would love to hear from you.

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