IT Support Trainee

2 weeks ago

Stevenage, Hertfordshire, United Kingdom Pioneering People Full time
Trainee IT Support Assistant

Pioneering People is seeking a motivated and enthusiastic Trainee IT Support Assistant to join our dynamic IT Department. As a key member of our team, you will provide technical support and guidance to staff, ensuring seamless IT operations and contributing to the company's growth.

Key Responsibilities:

  • Provide technical support and guidance to staff, resolving IT-related issues and improving overall system performance.
  • Monitor and maintain all company PCs, laptops, and software, ensuring they are up-to-date and running efficiently.
  • Install and configure hardware and software updates, ensuring minimal downtime and maximum productivity.
  • Audit and log all company PCs, laptops, and software licenses, maintaining accurate records and ensuring compliance.
  • Assist with the tele system, including fixed and mobile devices, ensuring seamless communication and collaboration.
  • Complete and update company documentation, ensuring accuracy and consistency.
  • Assist with providing support for the company IT system/servers, ensuring high availability and performance.
  • Keep the IT area tidy, observing company 5S policy and maintaining a safe and organized workspace.
  • Learn to work to ISO9001 quality standards, ensuring adherence to industry best practices.

Requirements:

  • GCSE Grade 4-9 in English & Maths
  • Level 3 IT Qualification is desirable
  • Passionate about IT & technology
  • Communication, problem-solving, attention to detail
  • Good time management

About Us:

Pioneering People is a leading organization dedicated to providing world-class products and services. We believe in investing in our people, ensuring they have the right training and support to reach their full potential. Our in-house IPC training facilities help us share our extensive knowledge, experience, and develop skills on an ongoing basis.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and enthusiastic individual with a passion for IT and technology, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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