IT Support Specialist

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Saleslogic Full time
Job Title: Specialist Support Officer

About the Role:
Are you an IT Support professional looking for a new challenge? Our client, a forward-thinking, cloud-based business, is seeking a Remote-First IT Support Engineer to support a dynamic workforce of over 130 employees. This role offers the flexibility of remote working while also providing opportunities to visit their office for occasional face-to-face support.

Key Responsibilities:
Administer the client's O365 environment, including email, OneDrive, SharePoint, and Teams, ensuring smooth integration across all platforms.
Provide specialized support for macOS users, troubleshooting, managing updates, and ensuring compatibility with cloud systems.
Offer technical support to both Mac and Windows users, ensuring the client's cloud-based IT infrastructure operates seamlessly.
Maintain cloud-based tools like Teams and SharePoint, manage onboarding/offboarding, and support security compliance initiatives.

Requirements:
Experience with Microsoft 365 administration and remote IT support.
Expertise in Apple macOS troubleshooting and support.
Strong knowledge of cloud-based collaboration tools like Microsoft Teams, SharePoint, and OneDrive.
Proven ability to support remote teams in a cloud-first environment.

What We Offer:
A dynamic and forward-thinking work environment, opportunities for career growth and development, and the chance to make a real impact on the client's business.

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