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Quality Partner Specialist

1 month ago

Cardiff, Cardiff, United Kingdom Achieve together Full time

At Achieve together, we're seeking a dedicated Quality Partner to join our team. As a key member of our organization, you'll play a vital role in creating an environment of continuous listening and learning to enhance our services, environments, and outcomes.

The Role:

As a Quality Partner, you'll work in partnership across the organization to drive outstanding performance through responsive and adaptable approaches to coproduction and engagement with the people we support and those involved in their care.

Duties & Responsibilities:

  • Provide leadership, coaching, and support in relation to interpreting and implementing relevant regulatory frameworks in a person-led manner, delivering high-quality services and making a difference to the lives of the people we support through a culture of inclusion.
  • Complete detailed, impartial, and expert reviews of service quality through audits across a given geographical area.
  • Work in partnership with the people we support and their families/careers to assess and review the quality of the support we provide.
  • Engage with and assess against regulatory frameworks, specialist support requirements, H&S regulation, risk management, and all aspects of social care governance.
  • Drive outstanding performance through responsive and adaptable approaches to coproduction and engagement with the people we support and those involved in their care.

The Benefits:

We offer a comprehensive range of benefits, including:

  • Competitive pay and progression linked to your skills and experience.
  • Flexible working opportunities to suit you.
  • Recognition schemes, team events, and social activities.
  • Employee discount schemes across a range of retailers and services.
  • Staff incentive schemes such as Refer a Friend, Employee of the Month, and Heroes Awards.
  • Ongoing development and training to support your career progression with us.
  • Employee welfare and wellbeing initiatives.
  • Access to financial wellbeing platform, Wagestream.

Essential Requirements:

We require the following experience for this role:

  • Working as an operational manager delivering high-quality person-centred care.
  • Completing quality audits and utilising an evidence-based assessment to drive quality improvement.
  • Outstanding services and how to lead and coach teams to deliver high-quality person-centred service provision.
  • Working in partnership with the people we support and their families/careers.
  • Using information communication technologies effectively.
  • Regulatory and contract compliance inspections and frameworks.

Get in touch:

If you're passionate about making a meaningful impact on people's lives, we'd love to hear from you.