Practice Support Assistant
6 days ago
Are you looking for a rewarding role in the animal care sector?
About the JobThis is an exciting opportunity to join our team as a Client Care Assistant at Hamilton Specialist Referrals, a leading veterinary practice in the UK.
We are seeking an experienced individual to provide exceptional customer service, ensuring the smooth operation of our practice. As a Client Care Assistant, you will be responsible for providing a warm welcome to our clients, maintaining accurate patient records, and supporting both the veterinary team and our clients.
Your key responsibilities will include answering incoming telephone calls, managing patient records, and maintaining a clean and tidy reception area. You will also work closely with the veterinary team to ensure seamless communication and support.
The ideal candidate will have prior experience in customer service or reception roles, preferably within an animal care environment. Strong verbal and written communication skills, excellent organisational skills, and attention to detail are essential.
Key Benefits- A competitive salary of approximately £20,000 - £22,000 per annum, depending on experience.
- 6.6 weeks annual leave, plus additional days for your birthday.
- An enhanced family-friendly policy, including maternity/paternity/adoption/shared parental and surrogacy pay.
- Cycle to work scheme and initiatives focused on employee wellbeing.
- Non-accidental injury support and learning and development opportunities via the IVC Evidensia Academy.
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