Service Excellence Manager

Your RoleAs a Server, you'll be responsible for delivering warm welcomes, staying fresh with drink recommendations, preparing perfect drinks, and maintaining the bar so we're always guest ready. You'll need to have great people skills, excellent organisational and multitasking abilities, and the ability to keep a positive attitude in a fast-paced airport...

Your RoleThis role requires proven experience in Service Management, including knowledge of best practices, enabling technologies, and transition management. Excellent communication, negotiation, and stakeholder management skills are essential. Strong Excel and computing skills, experience with statistical tools and methods, and strong data analysis...

Pertemps requires a talented Fulfillment Service Excellence Manager to take charge of our logistics operations. This exciting opportunity involves leading a high-performing team, driving a seamless logistics experience for customers, and optimising operational efficiency.You will need to develop and implement strategies to enhance internal customer service,...

We are seeking an exceptional individual to join Alzheimer Scotland as our Head of Quality, based in either Edinburgh or Glasgow.Job DescriptionThe successful candidate will work closely with the Executive Lead for Operations to ensure that our registered and commissioned services deliver high-quality, safe, and compassionate care.As a key member of our...

Job RequirementsWe are looking for a highly skilled and experienced Customer Care Advisor to join our team at Barclays Bank Plc. The successful candidate will have:Previous experience in a customer service role.Excellent verbal and written communication skills.Attention to detail.Ability to work independently and take ownership.Problem-solving...

Skill Up as a Bartender at Balmoral HotelWe invest heavily in our Team Members, providing them with the training and resources they need to excel in their roles. As a member of The Balmoral team, you will benefit from our dedication to employee development.About UsBalmoral Hotel prides itself on delivering exceptional service to its guests. This starts from...

About the Job:We're looking for a highly skilled Customer Service Representative to join our team at Teleperformance. The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer experiences, and a strong desire to learn and grow with our company.The Company:As Europe's leading airline with a network of over...

Cornerstone is seeking a highly skilled Financial Excellence Manager to lead our finance transformation and spearhead innovation in financial services delivery. Located in Glasgow, this role offers a competitive salary of £60,000 - £80,000 per annum, depending on experience.This is an exciting opportunity for a seasoned professional to drive process...

The Department for Work and Pensions is seeking a highly skilled Operational Excellence Manager to join its National Operations Hub. This key role will play a crucial part in driving business performance and service delivery improvements across the organization.About the RoleThis position involves working closely with stakeholders to drive performance,...

Job DescriptionDelivering Exceptional Customer ExperiencesAs a Service Excellence Ambassador, you will be the primary point of contact for customers who require assistance with sensitive or brand-related cases. Your primary responsibility will be to provide empathetic and solution-focused support, ensuring that customers feel valued and supported throughout...

About the Company: Our client is a forward-thinking business that values innovation and excellence. They are seeking a talented Operational Excellence Manager to join their team, responsible for leading the implementation of new OT and Cyber Security systems. As a key member of the team, you will be responsible for developing and maintaining policies,...

We are seeking a highly skilled individual to lead our corporate services directorates as Deputy Chief Officer (non-uniformed). With a focus on strategic leadership and teamwork, you will work closely with senior stakeholders to drive change across Scotland.The SFRS protects one of the largest geographical areas of any fire and rescue service, managing...

Job Title: Manufacturing Excellence ManagerA dynamic and growing industry has an exciting opportunity for a Manufacturing Excellence Manager to join their team. As a key member of the senior leadership team, you will be responsible for driving process improvements and ensuring operational excellence.The ideal candidate will have a strong background in lean...

About the RoleIn this critical position, you will be responsible for overseeing all aspects of front-of-house operations, including managing staff, coordinating logistics, and ensuring seamless execution of services.You will work closely with the General Store Manager to develop strategies that drive sales growth, enhance guest satisfaction, and maintain...

Join Our TeamWe are seeking a highly skilled Process Excellence Manager to join our team at Celeros Flow Technology. As a key member of our process improvement team, you will be responsible for driving continuous improvement across our organization.About UsCeleros Flow Technology is a leading provider of mission-critical flow control equipment. We are...

Job SummaryNurse Seekers is seeking a seasoned Quality and Risk Coordinator to drive excellence in Home Care services.Salary: £48,000 - £58,000 per annumResponsibilitiesThe successful candidate will oversee quality management initiatives, ensuring adherence to industry standards and regulations.Duties include:Designing and implementing quality improvement...

City Building is a highly successful and evolving business with a proven track record of strategic delivery within the commercial marketplace. As one of Scotland's largest construction companies, providing a wide range of construction, maintenance, and manufacturing services with around 1850 staff, we are one of Scotland's largest employers of apprentices...

Job DescriptionA leading food manufacturer is seeking a Quality Systems and Compliance Specialist to ensure compliance with internal and external standards and drive continuous improvement across their systems and processes.Key Responsibilities:Compliance ManagementEffectively manage the BRC system to ensure internal and external compliance, maintain high...

As a Business Development Manager - Operations Excellence with Mitie Group plc., you will play a pivotal role in driving operational excellence across all sites under contract. Your primary responsibility will be to proactively manage customer relationships and performance, ensuring seamless delivery of quality services.Main ResponsibilitiesManage Health &...

About the CompanyWe are a leading international gaming group, seeking a highly skilled Global Office and Facility Manager to join our team.In this role, you will be responsible for ensuring that our global office and facility operations are running smoothly and efficiently.Your key responsibilities will include:Oversight of global office and facility...