Helpdesk Service Excellence Manager

Job OverviewWe are seeking a Helpdesk Technician to join our IT team at Ashurst. The successful candidate will be responsible for providing IT support to staff across the firm, managing software and hardware incidents and service requests.Key responsibilities include:Providing IT support to staffManaging software and hardware incidentsSupporting remote...

Student Ambassador - IT HelpdeskWe are seeking a highly motivated and enthusiastic student to join our team as a Student Ambassador at the IT Helpdesk. As a key member of our team, you will play a vital role in providing exceptional customer service to students, staff, and faculty across the University.About the Role:You will be the first point of contact...

We are seeking a Helpdesk Support Technician to join our team at M Group Services T/A Magdalene in Kirkintilloch, Glasgow. As part of our 24x7 Service Management Centre, this role will play a critical part in providing exceptional support to our clients across the UK and Ireland.The successful candidate will have a strong understanding of IT service...

As a Business Development Manager - Operations Excellence with Mitie Group plc., you will play a pivotal role in driving operational excellence across all sites under contract. Your primary responsibility will be to proactively manage customer relationships and performance, ensuring seamless delivery of quality services.Main ResponsibilitiesManage Health &...

About CornerstoneWe are a pioneering company at the forefront of net-zero energy systems, serving 6 million customers every day.As the Service Management Lead, you will oversee the adherence to Service Level Agreements and lead the transition of services, ensuring smooth delivery and root cause analysis as necessary. Your role will also include overseeing...

Job Title: Facilities Management AdministratorJob Summary:CBW Staffing Solutions is seeking a highly organized and detail-oriented Facilities Management Administrator to join our team. As a key member of our facilities management team, you will be responsible for providing administrative support to our helpdesk and ensuring the smooth operation of our...

About the Role:We are seeking a Service Management Transition Lead to oversee the adherence to Service Level Agreements and lead the transition of services, ensuring smooth delivery and root cause analysis as necessary. The successful candidate will also oversee the Transition Manager and Helpdesk Teams in delivering their roles, including process analysis,...

Your RoleAs a Server, you'll be responsible for delivering warm welcomes, staying fresh with drink recommendations, preparing perfect drinks, and maintaining the bar so we're always guest ready. You'll need to have great people skills, excellent organisational and multitasking abilities, and the ability to keep a positive attitude in a fast-paced airport...

Job Description:We are seeking a skilled Facilities Helpdesk Administrator to join our team in Glasgow. As a key member of our facilities management team, you will be responsible for providing excellent support to our clients, managing day-to-day administration tasks, and working closely with the Helpdesk Manager to ensure seamless service delivery.Key...

Pertemps requires a talented Fulfillment Service Excellence Manager to take charge of our logistics operations. This exciting opportunity involves leading a high-performing team, driving a seamless logistics experience for customers, and optimising operational efficiency.You will need to develop and implement strategies to enhance internal customer service,...

Skill Up as a Bartender at Balmoral HotelWe invest heavily in our Team Members, providing them with the training and resources they need to excel in their roles. As a member of The Balmoral team, you will benefit from our dedication to employee development.About UsBalmoral Hotel prides itself on delivering exceptional service to its guests. This starts from...

We are currently recruiting for a Facilities Helpdesk Coordinator to join our team at CBW Staffing Solutions. The ideal candidate will have previous experience in Help Desk and Facilities Management, with a strong background in general administration.Provide exceptional customer service and support to our clients through the management of the FM Helpdesk...

Job DescriptionDelivering Exceptional Customer ExperiencesAs a Service Excellence Ambassador, you will be the primary point of contact for customers who require assistance with sensitive or brand-related cases. Your primary responsibility will be to provide empathetic and solution-focused support, ensuring that customers feel valued and supported throughout...

CBW Staffing Solutions is delighted to be working with a specialist engineering company in the recruitment of helpdesk administrators. This National company has strong contracts and following a recent win of a new contract, they have several openings for this role.The successful candidate will work closely with engineering and Maintenance staff to ensure...

Company OverviewCBW Staffing Solutions is a leading provider of recruitment services, dedicated to delivering top talent to clients across various industries.Salary and BenefitsThe successful candidate can expect a competitive salary range of £28,000 - £29,000 per annum, in addition to 30 days annual leave, private health care, and a company pension...

Job SummaryNurse Seekers is seeking a seasoned Quality and Risk Coordinator to drive excellence in Home Care services.Salary: £48,000 - £58,000 per annumResponsibilitiesThe successful candidate will oversee quality management initiatives, ensuring adherence to industry standards and regulations.Duties include:Designing and implementing quality improvement...

About UsCity Facilities Management Holdings Ltd is a world-renowned facilities management company, renowned for its unparalleled professionalism, quality, and customer service.We are seeking an exceptional Customer Service Representative to join our team in Glasgow. As a key member of our Helpdesk team, you will be responsible for delivering an excellent...

About the RoleThe Building Porter plays a vital role in maintaining the cleanliness and upkeep of our commercial buildings. Reporting to the Facilities Manager, this individual will be responsible for delivering exceptional services to our clients, ensuring a safe and healthy environment for all.Key ResponsibilitiesMonitor and complete helpdesk-generated...

City Building is a highly successful and evolving business with a proven track record of strategic delivery within the commercial marketplace. As one of Scotland's largest construction companies, providing a wide range of construction, maintenance, and manufacturing services with around 1850 staff, we are one of Scotland's largest employers of apprentices...

Job DescriptionAs an Instructional Design and Support Expert, you will play a critical role in supporting staff in developing accessible digital content and delivering training workshops on software packages and online learning tools. You will also provide expert advice and support via the Learning Technology Helpdesk.Main Responsibilities:Work closely with...