Operational HR Expert

4 days ago


Halesworth, Suffolk, United Kingdom Hays Business Support Full time

**Job Title:**

Operational HR Expert

We are seeking an experienced Operational HR Expert to join our dynamic team at Hays Business Support.

**Overview:**

Hays Business Support is a leading provider of business support services, and we are looking for a skilled Operational HR Expert to support our clients in achieving their goals.

**Salary:** £38,000 - £50,000 per annum, depending on experience

**Job Description:**

In this role, you will be responsible for delivering operational HR support, guidance, and advice to our clients. You will handle employee relations, people development, resourcing, and reward activities, all while maintaining compliance with legal requirements.

**Key Responsibilities:**

• Implement site people plan to enhance performance
• Manage employee relations cases (investigations, disciplinaries, grievances, etc.) in line with company policies
• Provide day-to-day support to managers on employee relations, development, and reward
• Drive HR projects within budget and policy guidelines
• Coordinate operational change management projects (shift changes, restructures, etc.)
• Ensure robust contract management processes
• Foster effective communication across the site through coffee shop sessions
• Represent HR in daily Tier 2 operational meetings
• Uphold ethical standards and maintain accreditation (Sedex, Plan A, Agency Audits)
• Support recruitment efforts to fill vacancies
• Generalist HR experience covering all aspects of HR management
• Ideally, CIPD qualified (Level 5) or working towards it
• Success in a fast-paced, customer-focused environment
• Proficient in managing complex employee relationships

**What We Offer:**

We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development.

**How to Apply:**

If you are a motivated and experienced HR professional looking for a new challenge, please submit your application.



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