Customer Experience Representative
13 hours ago
At Motorpoint Ltd, we are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our sales support team, you will be responsible for delivering exceptional customer service, managing administration processes, and working closely with colleagues to ensure customer satisfaction.
Job SummaryThis is a full-time position that offers a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus additional benefits such as paid time off, holiday entitlement, and discounts at local retailers.
Key Responsibilities:- Deliver outstanding customer service through various channels, including telephone and face-to-face interactions.
- Manage pre- and post-collection queries and issues, resolving customer complaints in a timely and efficient manner.
- Utilize our CRM system daily to create customer cases and track progress until resolution.
- Qualify customer needs upon arrival and direct them to the relevant team member for assistance.
- A full UK driving licence is essential.
- Demonstrated commitment to providing excellent customer service and strong communication skills.
- Ability to work collaboratively as part of a team to achieve targets.
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Customer Experience Representative
3 days ago
Coventry, Coventry, United Kingdom McCurrach UK Ltd Full timeOverviewWe are seeking a Customer Experience Representative to join our team at McCurrach UK Ltd. As a Weekend Advisor, you will be responsible for driving in-store sales and boosting product awareness.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced retail environment.Key Responsibilities:Deliver...
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Customer Service Representative
2 weeks ago
Coventry, Coventry, United Kingdom Octopus Energy Full timeJob Title: Customer Service RepresentativeWe are seeking a dedicated Customer Service Representative to join our team at Octopus Energy in Coventry. As an Inbound Brand Ambassador, you will be the face of our company, delivering exceptional customer service and promoting our products through friendly phone conversations and informative interactions.About the...
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Customer Service Representative
2 weeks ago
Coventry, Coventry, United Kingdom kitepackaging Full timeCustomer Service Representative OpportunityKite Packaging, a leading national distributor of packaging products, is seeking a skilled Customer Service Representative to join their team in Coventry. As a Customer Service Representative, you will be responsible for handling a high volume of customer inquiries via phone, email, and live chat.The ideal candidate...
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Customer Service Representative
2 months ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...
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Coventry Customer Service Representative
2 weeks ago
Coventry, Coventry, United Kingdom Wells & Co Full timeCustomer Service Representative - Wells & CoWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, handling customer complaints, and maintaining a clean and safe working environment.We offer a...
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Customer Service Representative
4 weeks ago
Coventry, Coventry, United Kingdom Freejobquotes.co. Full timeFreejobquotes.co is a market leader in the retail industry, offering a full-time sales opportunity for motivated individuals. As a Customer Service Representative, you will be responsible for providing first-class customer service and supporting the sales team in achieving sales targets.About UsWe are committed to delivering exceptional customer satisfaction...
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Customer Service Representative
2 months ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Coventry is looking for motivated individuals to fill Customer Service Representative roles. As a valued member of our team, you'll engage with customers, participate in operational tasks, and collaborate with colleagues to drive success.Key Responsibilities:Deliver exceptional customer service and support.Contribute to all aspects of...
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Customer Service Representative
3 weeks ago
Coventry, Coventry, United Kingdom Next Full timeWe're seeking a Customer Service Representative to join our team at Next. As a key member of our sales floor team, you'll play a critical role in delivering outstanding service and excellent stock operations to our customers.Responsibilities:The successful candidate will be responsible for delivering exceptional customer service, responding promptly to...
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Customer Service Representative
21 hours ago
Coventry, Coventry, United Kingdom Leasys Full timeThe Leasys team is seeking a highly skilled Customer Service Representative to join our busy customer care team. As a key member of the team, you will be responsible for delivering exceptional customer service, managing customer requests, and identifying solutions that meet customer needs.Key Responsibilities:Provide high-quality telephone service to...
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Customer Support Representative
4 weeks ago
Coventry, Coventry, United Kingdom Octopus Energy Full timeAbout the RoleWe are seeking a highly skilled Customer Support Representative to join our team in Coventry City Centre. As a key member of our Operations department, you will be responsible for delivering exceptional customer service and support.The successful candidate will have excellent communication skills, a passion for helping others, and a strong...
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Customer Service Representative
2 months ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Coventry, United Kingdom. As the first point of contact, you will be responsible for handling incoming calls, emails, and chat queries, providing accurate information about our products and services, and resolving customer issues efficiently.Key...
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Customer Service Representative
3 days ago
Coventry, Coventry, United Kingdom Universal Business Team Full timeJob DescriptionWe are currently seeking a highly skilled Customer Service Representative to join our Universal Business Team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues efficiently, and delivering accurate updates on product delivery ETA.Main Responsibilities:Proactively address customer...
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Customer Service Representative
2 months ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Coventry, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
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Customer Service Representative
2 months ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Coventry, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
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Customer Service Representative
4 weeks ago
Coventry, Coventry, United Kingdom Greggs plc Full timeAre you passionate about delivering exceptional customer experiences? As a Customer Service Representative at Greggs, you'll play a vital role in ensuring our customers receive fast and friendly service. This includes maintaining a clean and tidy shop environment, preparing our products, and providing an excellent overall experience.About YouWe welcome...
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Customer Service Representative
2 weeks ago
Coventry, Coventry, United Kingdom Gather & Gather Full timeCustomer Service Opportunity at Gather & GatherWe are passionate about providing an exceptional customer experience at Gather & Gather. As a Customer Service Representative, you will play a key role in delivering outstanding service to our clients. We are currently recruiting for a Front of House Assistant at GPA Coventry.Key Responsibilities:Provide...
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Customer Service Representative
2 weeks ago
Coventry, Coventry, United Kingdom The Camping and Caravanning Club Ltd Full timeWe are seeking a highly motivated and customer-focused individual to join our touring site team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring the smooth operation of our sites, and contributing to the success of our business.The successful candidate will have a strong...
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Customer Service Representative
14 hours ago
Coventry, Coventry, United Kingdom Hamlin Knight Careers Full timeRole OverviewThe Commercial Account Representative role at Hammalin Knight Careers is a critical position that requires a high level of accuracy and attention to detail.About the PositionThis role involves running accounting systems, ensuring that transactions are processed efficiently and accurately.Key ResponsibilitiesEnsuring all transactions are...
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Multilingual Customer Service Representative
1 week ago
Coventry, Coventry, United Kingdom People Squad Full timeAbout the RoleWe are seeking a highly skilled Multilingual Customer Service Representative to join our team at People Squad. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the best possible service.Responsibilities:Respond to customer inquiries via...
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Customer Service Representative
2 weeks ago
Coventry, Coventry, United Kingdom Severn Trent Water Full timeAbout UsSevern Trent Water is a leading water and wastewater service provider, dedicated to delivering exceptional customer experiences.The RoleWe are seeking a Customer Service Representative to join our team, providing outstanding support to our customers across the UK.About YouYou will be responsible for:Taking customer calls and resolving queries in a...