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MRC Infrastructure Support Specialist

1 month ago

Fareham, Hampshire, United Kingdom GBA5 EntServ UK Limited Full time

Job Title: MRC Infrastructure Support Specialist

About the Role:

We are seeking a highly skilled and motivated MRC Infrastructure Support Specialist to join our team at GBA5 EntServ UK Limited. As an MRC Infrastructure Support Specialist, you will be responsible for providing direct support to the Royal Navy and Royal Fleet Auxiliary to vessels deployed globally.

Key Responsibilities:

  • Provide break fix support services (PHS&T) and technical triage, repair, and staging to DII Maritime Deployed
  • Manage the local inventory management system (IMS) to ensure stock levels held can meet demands of the live estate
  • Staging of equipment prior to its issue to MOD supply chain
  • Triage and repair of returned hardware, to allow re-use and re-entry in to spares holdings
  • Conducting Power on tests
  • Ensuring that the software/ios are at the correct versions
  • Ensuring the equipment conforms to the latest standard set by ILS
  • Updating test/staging documentation for equipment
  • Creating documentation for new items of hardware
  • Liaising with ILS upon delivery of equipment
  • Notifying the SDM of hardware that MOD will need to arrange disposal of

Requirements:

  • Must be a self-motivated and determined individual
  • Ability to cope under pressure in a highly visible environment
  • Flexible with work times, in order that any critical demands are fulfilled as quickly as possible when the need arises
  • Ability to work under their own initiative without constant guidance and be part of a small team
  • Ability to communicate effectively with both internal/external customers
  • Willingness to learn and develop skills
  • Have good attention to detail
  • In-depth working knowledge of Desktop Infrastructure including:
  • Windows and Unix Server Infrastructure Management
  • Microsoft exchange and LCS Messaging Support
  • NetApp San Storage Management
  • MacAfee

About Us:

GBA5 EntServ UK Limited is a leading provider of IT solutions and services. We are committed to delivering excellence for our customers and colleagues, and we strive towards constantly improving our work. We believe that hiring a diverse team is crucial to our success, and our recruiting decisions are based on your skills and experience as an individual.