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Property Manager

2 months ago

Royal Tunbridge Wells, United Kingdom Oyster Consultants Full time
About Oyster Consultants

We are a leading independent estate agency in Tunbridge Wells, specialising in property management and lettings. Our mission is to deliver exceptional service to both landlords and tenants, ensuring a smooth and efficient property management experience.

Job Overview

We are seeking a motivated and dedicated Property Manager / Lettings Negotiator to join our team on a part-time basis. This role involves managing a portfolio of residential properties, coordinating lettings, and providing excellent customer service. The ideal candidate will have a keen eye for detail, strong communication skills, and a passion for the property market.

Key Responsibilities
  • Property Management:
    • Organising and overseeing maintenance
    • Dealing with landlord and tenant queries
    • Being proactive in chasing arrears and management issues, whilst updating both tenants and landlords on such issues
    • Ensuring compliance with all legislation (gas safeties, mandatory electrical certs etc.)
    • Dealing with contractors/checking contractor's credentials
    • Dealing with deposit returns
    • Dealing with rent insurance/eviction claims
    • Coordinating move outs inspections
    • Liaising with the accounts team regarding payments, arrears, and invoicing
    • Registering deposits and handling end of tenancy disputes between landlord and tenant
  • Customer Service:
    • Build and maintain strong relationships with landlords and tenants.
    • Provide exceptional customer service and act as the first point of contact for all property-related inquiries.
    • Address and resolve any complaints or issues that arise.
Requirements
  • Previous experience in property management
  • Strong understanding of the residential property market and local area knowledge of Tunbridge Wells
  • Excellent organisational and time management skills
  • ARLA qualified preferred
  • Outstanding communication and interpersonal abilities
  • Proficient in using property management software
  • Ability to work independently and as part of a team
  • Valid UK driving license and own vehicle
Working Hours

Part-time: 3 days per week

Working hours: 9:00 AM - 5:30 PM