Customer Service Representative

3 weeks ago


Bedford, Bedford, United Kingdom SPD Development Company Ltd Full time

At SPD Development Company Ltd, we are seeking a skilled Customer Advisor to join our Customer Support team. As a key member of our dynamic team, you will play a pivotal role in managing contacts with our customers, gathering valuable information about our products, and providing expert support to ensure they use them correctly.

This exciting opportunity offers a chance to work with a world-leading company in the research, design, and supply of advanced consumer diagnostic products. You will have the opportunity to collaborate with a talented team, contribute to the success of our brand, and make a real impact on people's reproductive health.

The ideal candidate will possess strong communication skills, be fluent in written and verbal English and German, and have a proven track record of providing excellent customer service. You will also be responsible for managing product investigations, liaising with internal and external stakeholders, and ensuring compliance with company policies.

We offer a competitive salary and bonus, hybrid working with flexibility, and a range of benefits including 25 days paid annual leave, company pension scheme, private medical insurance, and enhanced maternity and paternity pay. If you are a customer-focused individual with a passion for diagnostic products, we encourage you to apply for this rewarding role.

We are an equal opportunities employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. If you require any reasonable adjustments to support you during the application process, please let us know how we can help.



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