Technical IT Support Professional

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Spectrum IT Recruitment Full time
Job Title: Technical IT Support Professional

Competitive £60,000 Salary Offered

Spectrum IT Recruitment is seeking a highly skilled Technical IT Support Professional to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our IT systems.

The Technical IT Support Professional will work closely with the Technical IT Security Support Specialist to administer user accounts, adhere to Service Level Agreement (SLA) requirements, and respond to security incidents.

This role involves utilizing various security tools to monitor, log, investigate, and resolve security incidents, risks, and implement preventative measures. Additionally, it entails testing and deploying patches to servers and desktops under the guidance of the Technical IT Security Support Specialist, in collaboration with the IT Live Services Team.

Responsibilities:
  • Provide technical support and maintenance services to our IT systems
  • Maintain and enhance the security posture of our IT systems
  • Monitor and respond to security incidents in a timely manner
  • Collaborate with the IT Live Services Team to maintain a stable server, communication, and network environment


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