Electrical Field Specialist

1 week ago


London, Greater London, United Kingdom ZTR Full time
Empowering a Sustainable Future

ZTR Control Systems has been driving innovation in the rail industry for nearly 40 years, designing and developing products that have a positive environmental impact. We are committed to reducing our carbon footprint and promoting a more sustainable future.

We are seeking a highly skilled Intermediate Electrical Field Service Engineer to join our talented support team. As a key member of our team, you will provide quality technical 24/7 in-house phone support to our customers by troubleshooting PLC based solutions, and occasionally travel to our customer sites to perform commissioning and installation of our equipment.

Responsibilities:
  • Provide excellent Customer Service and Support in both field and telephone support
  • Travel to customer sites for commissioning & installation of ZTR equipment
  • Provide on-site technical training and presentations to customers
  • Perform sales support and project management tasks as assigned

Our ideal candidate will have a minimum of 5 years of field services experience and a diploma in Electrical Engineering Technology or an Engineering degree. They will also be experienced with PLCs and have strong interpersonal and customer service skills. In addition, they will be able to work autonomously at customer sites and manage project scope & cost.

Requirements:
  • 5+ years of field services experience
  • Minimum two year diploma in Electrical Engineering Technology or Engineering degree
  • Experienced with PLCs
  • Locomotive background and/or knowledge of physical, electrical and environmental design standards of locomotives is an asset
  • Strong interpersonal and customer service skills for a variety of audiences
  • Ability to work autonomously at customer sites and manage project scope & cost

We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, plus benefits including health, dental and vision insurance, and a generous paid time off policy. If you are passionate about supporting a more sustainable future and have the skills and qualifications we are looking for, please submit your application today.



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