Senior Electrical Field Support Specialist

1 week ago


London, Greater London, United Kingdom ZTR Full time

We are looking for a seasoned professional to join our team as a Senior Electrical Field Support Specialist at ZTR Control Systems.

In this role, you will provide exceptional customer service and technical support to our customers by troubleshooting PLC based solutions and traveling to customer sites for commissioning and installation of our equipment.

If you have exceptional organizational and data entry skills, and can work autonomously at customer sites and manage project scope & cost, we encourage you to apply.

The estimated salary for this position is $100,000 - $130,000 per year, depending on experience.

Key Responsibilities:

  • Provide excellent Customer Service and Support in both field and telephone support
  • Travel to customer sites for commissioning & installation of ZTR equipment
  • Provide on-site technical training and presentations to customers
  • Perform sales support and project management tasks as assigned

Requirements:

  • 5+ years of field services experience
  • Minimum two year diploma in Electrical Engineering Technology or Engineering degree
  • Experienced with PLCs
  • Locomotive background and/or knowledge of physical, electrical and environmental design standards of locomotives is an asset


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