Operations Manager

21 hours ago


Northampton, Northamptonshire, United Kingdom Cole & Yates Recruitment Ltd Full time
About This Role

We are seeking an Operations Manager with experience in hard landscaping installation projects within the new build housing sector, including both private and social housing. The ideal candidate will be responsible for project scheduling, managing pre-start meetings, site visits, and inspections, which will include travelling to sites across the UK and managing multiple installation projects concurrently.

Main Responsibilities
  • Ensure all allocated projects are delivered safely, on time, to budget, and to contractual specifications, meeting both financial and quality requirements, and are completed to client satisfaction.
  • Develop strong relationships with key clients, offering best-in-sector customer service and ensuring the financial integrity and resource planning of all assigned projects.
  • Support senior management and sales teams in pre-tender meetings and throughout the tender process, including client-facing meetings.
  • Liaise with a variety of customers, including house builders, local authorities, commercial developers, private clients, etc.
Requirements
  • A good grounding and understanding of hard landscaping installation projects, with experience of the new build housing sector, including both private and social housing.
  • Strong administration, project scheduling, and management skills.
  • Experience of managing and motivating directly employed and subcontractor teams.
  • An eye for detail and the ability to achieve high-standard construction projects.
  • Confident communication skills, with the ability to work with customers to manage their expectations, resolving any issues, etc., and to be proactive in seeing opportunities for additional and new business opportunities.
  • Experience in working under a JCT form of Contract and managing subcontractor orders.
What We Offer
  • A salary of up to £48,000, negotiable based on experience and current package, and the opportunity to progress your career as the business grows.
  • A company car or car allowance.
  • Hybrid working (one day office-based with four days travelling to sites and meetings).
  • Four weeks' holiday, pension scheme, laptop, mobile, etc.

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