Senior Hospitality Leadership Role

4 days ago


Cardiff, Cardiff, United Kingdom AccorHotel Full time

We are seeking an experienced Senior Hospitality Leadership professional to join our team as a Senior Operations Manager. In this role, you will have the opportunity to lead a team of highly skilled professionals and contribute to the success of our hotel operations.

About the Role
  • This is a full-time position, reporting directly to the General Manager.
  • You will be responsible for leading the front-of-house and back-of-house teams, ensuring seamless operations and exceptional guest experiences.
  • You will also be involved in planning, organizing, and controlling the daily operations of the hotel, including managing budgets, forecasts, and costs.
  • Your expertise in hospitality management and leadership will be crucial in fostering a positive and inclusive work environment, promoting employee development, and maintaining high levels of job satisfaction.
Responsibilities and Requirements
  1. Leadership and Team Management
  2. Guest Experience and Satisfaction
  3. Operational Excellence and Consistency
  4. Financial Oversight and Budgeting
  5. Sales and Market Engagement
  6. Talent Development and Retention

Estimated salary: £60,000 - £75,000 per annum, depending on experience and qualifications.



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