Hospitality Ambassador

2 weeks ago


Bournemouth, Bournemouth, United Kingdom Grosvenor Casinos Full time
Food & Beverage Host - Bournemouth

About the Role

As a Food & Beverage host at Grosvenor Casino Bournemouth, you will be the face of our hospitality, creating a welcoming atmosphere for our customers. You will be responsible for presenting our menus confidently and effectively, providing exceptional customer service and ensuring a first-class experience for all guests.

Key Responsibilities

Present menus to customers and take food and beverage orders
Provide exceptional customer service, responding to customer queries and resolving any issues
Maintain a clean and safe environment, adhering to health and safety standards
Work collaboratively with the team to achieve sales targets and provide a seamless customer experience

What We Offer

Competitive salary and benefits package
Opportunities for career development and progression
A fun and dynamic work environment with a passionate team
Discounts on food and beverage purchases

Requirements

Previous experience in a customer-facing role
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask
Basic knowledge of food and beverage products and services

Why Join Us

Grosvenor Casinos is committed to providing a safe and welcoming environment for all customers and colleagues. We are passionate about delivering exceptional customer experiences and are looking for talented individuals to join our team.
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