Pensions Product Specialist
4 weeks ago
Are you a technical expert looking for a new challenge? Do you have a passion for pensions and product development? We are seeking a highly skilled Pensions Product Specialist to join our team.
Key Responsibilities:
- Conduct installations and provide basic user training to ensure seamless product adoption.
- Address customer support inquiries through our Helpdesk, providing timely and effective solutions.
- Oversee after-sales opportunities and quotations through our CRM system, driving revenue growth and customer satisfaction.
- Support the maintenance of our CRM database, ensuring accurate and up-to-date information.
- Write support content for our company website, showcasing our expertise and thought leadership.
- Participate in international travel to meet customer support team goals, fostering strong relationships with our global customer base.
Requirements:
- A minimum of a Bachelor's degree in a Science or Engineering discipline, with primary applications in biology, chemistry, or biochemistry (or equivalent experience/qualification).
- Proficient in MS Office, with a strong focus on Excel and data analysis.
- Willingness to travel, with a valid passport and driver's license.
- Strong mechanical and fine motor skills, with experience working with scientific instrumentation.
- Experience with CRM and MRP database systems is highly desirable.
What We Offer:
- A competitive salary range of £28,000 - £35,000.
- Training and development opportunities to enhance your skills and knowledge.
- A comprehensive benefits package, including pension, cycle to work scheme, life insurance, and company shares scheme.
- Annual pay review and refer-a-friend scheme, with a £100 reward for successful referrals.
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